Measures you must take to make sure food produced by your business is safe to eat.
When you start a food business, you must register with the environmental health service at your local council at least 28 days before you start trading. Registration is free of charge.
Register your food business online.
Most types of food business will need to register, including:
When you register your business with your local council, they will advise you on safety requirements and inspections.
If you run a food business, it is your responsibility to ensure that your food is safe, ie not harmful to health or unfit to eat. You must ensure that you keep food preparation areas clean and handle food in a hygienic way.
Important food hygiene and safety considerations can be remembered as the 'four Cs':
Make sure that you keep surfaces and utensils that come into contact with food clean and disinfected where necessary. Ensure that staff wash their hands regularly.
Make sure that you serve foods hot and thoroughly cooked. You should not serve products such as sausages and burgers, and meats such as pork and chicken rare or pink in the middle; when pierced with a knife any juices should run clear, not bloody. As an alternative check, you can cook food to a safe core temperature, for example 75°C for 30 seconds or an equivalent time and temperature combination. Once cooked, you must keep the food covered and hot (above 63°C) to prevent the growth of food poisoning bacteria.
Do not put hot food directly into the fridge or freezer, let it cool first. Make sure that food cools within two hours of cooking and that refrigerators and freezers can store foods at the right temperatures.
Keep raw foods separate from cooked and ready to eat foods at all times. Use separate chopping boards and utensils for raw and ready to eat foods. Wash hands after handling raw foods and before touching other foods and utensils.
You are responsible for monitoring the hygiene and safety levels in your business, in areas including:
You should make sure that food handlers involved in your business receive training in food hygiene that is appropriate to their role. Training should cover areas such as:
The level of training needed will depend on the type of work being done. You should also train staff in food contamination accidents and incident reporting, and they should be ready to follow emergency procedures if needed.
The Food Standards Agency (FSA) provides fitness to work guidance to help managers and staff prevent the spread of infection. The guidance advises which illnesses and symptoms staff should report and explains what managers should do in response.
It is important to have suppliers that you can trust to handle food safely. You should find out if your suppliers:
Make sure they give you accurate product information and specifications, particularly about allergenic ingredients.
Under the Food Safety (Northern Ireland) Order 1991 and European regulations, you must make sure that you give customers accurate descriptions of your food. This includes menus, labelling and advertising. Information given to customers must not be misleading.
If you move pre‑packed retail food from Great Britain to Northern Ireland, there are special movement and labelling rules under the Windsor Framework and the Northern Ireland Retail Movement Scheme. Check the latest official guidance to see if these rules apply to your business.
Keeping accurate records will help you comply with your legal requirements. The level of record keeping required will depend on the nature and extent of your food business.
The FSA guides such as the Safe Catering and Safer Food, Better Business packs will help you meet your legal duties and your responsibilities in areas of food safety management procedures and food hygiene regulations.
Find out what action the food safety inspector can take when inspecting your food business.
Authorised officers from your local council will visit your premises to check that your business is complying with food law and that you are producing food that is safe to eat.
The frequency of inspection will depend on the level of risk, the type of business and its previous record. Some premises might be inspected at least every six months, others much less often.
Authorised officers usually do not make an appointment. They have the right to:
The inspection may take place in the following circumstances:
Authorised food safety officers must show identification when they arrive. They should always give you feedback on an inspection and you can ask them to explain any issues or actions they identify. The inspection must follow the framework agreement on local council food law enforcement as set out by the Food Standards Agency (FSA).
It must also follow the Food Law Code of Practice, which states that inspectors should:
Food inspectors should also distinguish between:
During the visit, the food inspector might take samples and photographs of food. They may inspect your records or remove suspect foods. Following their visit, they might write to you informally asking you to put right any problems they found.
Where the Food Hygiene Rating Scheme applies, the findings from the inspection will be used to decide your food hygiene rating.
What happens following a food safety inspection, including enforcement actions and notices.
Food safety officers can take enforcement action against your business to protect the public. The officer should confirm any action you need to take in a written letter. They must give you enough time to put actions into effect, unless there is an immediate risk to public health.
During an inspection of your business, an officer can also serve a legal notice.
Examples of notices you may receive during a food safety inspection include:
This sets out what you must do to comply with food hygiene law. You may receive this if your business is breaking the law, for example where there are ongoing cleaning or structural problems.
This sets out what you need to do to comply with food information law. You may receive this if your business is breaking the law, for example where allergen information is missing or incorrect.
This forbids you to use certain processes, premises or equipment and must be confirmed by a court. Once confirmed by the court, it becomes a HEP order.
This forbids the use of certain processes, premises or equipment. It can also impose conditions on how you carry out a process. It's similar to a HEP notice, but it does not need to be confirmed by a court.
It is a criminal offence not to comply with a notice once served.
In serious cases, inspectors can also recommend prosecution. If a prosecution is successful, the court may forbid you from using certain processes, premises or equipment. It could ban you from managing a food business, eg via a food business prohibition order. It could also lead to a fine or imprisonment.
Some formal notices can be appealed. The documents you receive should explain whether you can appeal and how to do it, and you can read more in the section on how to appeal against a decision.
What to do if a food safety officer takes action against your food business.
If a food safety officer finds problems with your food business, they will itemise the issues in writing to you. They will give you a reasonable amount of time to make changes unless there is an imminent risk to public health.
Once you comply with the changes, inform the food officer immediately. This helps to minimise disruption to your business and can support any request you make for a revisit or re-rating where the Food Hygiene Rating Scheme applies.
You should keep evidence of the action you have taken, such as photographs, invoices, updated procedures or training records, in case the officer asks to see it or you later request a re-rating.
If the officer has removed the food for analysis or examination, you should check with them for the results.
If you become aware of a food incident - for example, your food has become contaminated - you must immediately remove your food from sale or recall it from customers. You must also notify the authorities immediately.
How to appeal against action taken by food safety inspector against your food business.
If you disagree with a decision made by a food safety officer, you should first discuss this with the officer. If you are unable to resolve the issue with the person you have been dealing with, ask them for the name of their manager. You can then ask to speak with them, or write to them if you prefer, to see if you can resolve the issue.
If you still disagree after this process, you should use the local council's complaints procedure to escalate your problem. If this doesn't resolve the issue, you could approach your local councillor or contact the Northern Ireland Public Services Ombudsman.
You can appeal further if you are dealing with:
The documents you received with the notice should contain guidance on how to appeal, including how long you have to do it. You should check and keep to any appeal deadlines in those documents.
See The Food Hygiene Regulations (Northern Ireland) 2006 for details on the appeals.
Where food is found to be unfit for human consumption, the food will be seized and presented to a Justice of the Peace for condemnation. You have a right to claim compensation if the court decides that:
The Food Standards Agency provides detailed guidance on how to appeal against a decision made by a local authority after inspecting your business.
Orla Smyth, Owner of Belfast-based Kaffe O, explains how they approach food hygiene and safety to achieve a food hygiene rating of five.
Kaffe O is a Scandinavian-inspired café business with multiple sites in Belfast. They have achieved the highest possible food hygiene rating of five.
Owner Orla Smyth explains how they have created a culture of prioritising food hygiene and safety throughout the business. Orla describes the approach they take to food hygiene, including staff training, audits and checklists.
Christina McErlean, Food Safety Environmental Health Officer at Belfast City Council, outlines the food hygiene inspection process and the Food Hygiene Rating Scheme. Christina explains the three areas evaluated during an inspection and what happens following a council's assessment of a food business.
Information on legal requirements concerning food hygiene for food businesses.
Food businesses must register with their local council and comply with food law.
You must register your business with the environmental health service (EHS) at your local council at least 28 days before opening. Food operations include:
You may also need to have your business approved if you supply another business with:
For information on how to register, contact the EHS at your local council. They can also advise you on the food hygiene law, and how it applies to your business in practice.
Food safety enforcement officers from your local council will inspect your business to make sure you are complying with food hygiene law. Inspections are usually unannounced.
Where necessary, inspectors can take enforcement action to protect public health, including:
Find out what to expect from a food safety inspection.
Food hygiene regulations set out requirements covering all aspects of your business. You must make sure that:
Depending on the nature of your business, you may also need to keep written records of how you manage food safety hazards.
You must put food safety management procedures in place based on the principles of HACCP (hazard analysis critical control point). In practice, this means that you must have documented procedures to manage food safety hazards in your business.
In March 2021, the EU adopted Regulation (EU) 2021/382 which introduced 'food safety culture' into the main EU food hygiene law.
This new requirement means food businesses in the EU must build a culture where everyone, from management to staff, understands and prioritises food safety in their everyday work.
Because the UK had already left the EU by the time this update was made, it doesn’t apply in Great Britain. However, under the Windsor Framework, EU food safety laws (including this update) still apply in Northern Ireland.
So, in practice, food safety culture is a legal requirement in Northern Ireland, but not in Great Britain. Local councils in Northern Ireland can look at how a business promotes food safety culture when they carry out inspections or other official checks.
Guides such as the Safe Catering Pack, Safer food better business and industry guides will assist you in meeting food hygiene legal requirements.
Follow good cleaning practices to help prevent food poisoning from occurring through cross-contamination.
Cleaning, disinfection and preventing cross-contamination are essential to make sure the food you serve is safe to eat, and to prevent food poisoning.
Effective cleaning, and disinfection where necessary, removes bacteria from hands, equipment and surfaces. This helps prevent harmful bacteria spreading onto food. You should:
Hand washing is a key part of food hygiene. Anyone who handles food must wash their hands:
Download hand-washing guidance (PDF, 572KB).
Cross-contamination happens when harmful bacteria spread from food, surfaces, hands or equipment onto other food. It is most likely to happen when:
For example, storing raw meat above ready-to-eat food in the fridge can contaminate the food below.
To prevent cross-contamination in your business, you should:
Guidance for food businesses on preventing food poisoning by ensuring food is properly cooked and chilled.
Cooking and chilling are both essential to make sure the food you serve in your food business is safe to eat, and to prevent food poisoning.
Thorough cooking at the correct temperature kills harmful bacteria in food. You must not serve food that is not fully cooked. You should serve cooked food immediately or keep it hot until serving. If you're cooking food in advance, cool and chill it quickly.
It is important to make sure that you fully cook:
These foods must not be served pink or rare, as they could harbour bacteria if undercooked. These foods should be steaming hot all the way through.
Whole cuts of beef and lamb, such as steaks, cutlets and whole joints, can be served pink or rare as long as they are fully sealed on the outside.
Chilling food to the correct temperature stops bacteria from growing. The Food Standards Agency recommends chilling food at 0-5 degrees Celsius. Chilling food below 8 degrees Celsius is a legal requirement.
You must keep some foods chilled to keep them safe. For example:
You should always:
Food handling hygiene and fitness to work in the food industry, including food-related illnesses and symptoms.
Anyone working with or near open food who has certain infections - bacterial or viral - must take precautions to prevent contamination.
Staff handling food or working in a food handling area must immediately report symptoms such as diarrhoea and/or vomiting to their manager. These symptoms are associated with illnesses that can be transmitted through food.
You must not allow anyone with these symptoms to work with or around open food, usually until 48 hours after symptoms have stopped.
Food business operators should follow guidance from the Food Standards Agency on good hygiene practices in food preparation and Hazard Analysis and Critical Control Point (HACCP) processes.
Anyone who handles food and works around open food must wash and dry their hands thoroughly before handling food or touching surfaces likely to come into contact with food. Food workers must always wash their hands after using the toilet. People can carry infection even if they do not show symptoms.
Read more about cleaning, disinfection and preventing food cross-contamination.
Food safety myths and whether they are true or false - including best before dates, rare meat and washing raw chicken.
This section addresses common misunderstandings that can lead to unsafe food practices. Businesses should rely on food hygiene law and recognised guidance, not myths, when handling food.
The Food Standards Agency has compiled a list of common questions and answers to dispel any food safety and hygiene-related myths.
False - it's a myth
Although a bad smell or taste can indicate that food has 'gone off', these signs often aren't caused by germs that give you food poisoning. So the food's appearance, smell or taste aren't reliable warning signs. Instead, stick to the 'use by' date and storage instructions on the packet.
True - it's a food safety fact
'Best before' dates are about food quality, not safety. They are usually found on food that lasts a long time. If food has passed its 'best before' date, it doesn't mean it's unsafe, but it might have started to lose its colour, flavour or texture.
False - it's a myth
A 'use by' date tells you how long food will stay safe. They have to be put on food that 'goes off' quickly - and they aren't just guesswork; the dates are worked out by scientific testing. Don't be tempted to eat food after the 'use by' date on the label, even if it looks and smells fine.
False - it's a myth
We've all been there! That delicious slice of cake slips from your fingers and lands on the floor, and you think surely it will be ok if I pick it up quickly enough? Well, unfortunately - no! However quickly you manage to retrieve it, any contact with the floor is long enough for the food to pick up nasty germs.
False - it's a myth
There isn't any strong evidence that one type of chopping board is more or less hygienic than another, whether plastic, wooden, glass or even marble. What is important is that the board gets cleaned properly after every use and is replaced if it gets damaged, for example from deep cuts or scoring. You could also use separate chopping boards for raw and ready-to-eat foods.
True - it's a food safety fact
Although most raw meat will have some germs on it, washing won't get rid of them. In fact, washing is more likely to spread germs around the kitchen. Little splashes of water can contaminate you, your worktops and anything else in the way. Thorough cooking is the only way to get rid of these nasty germs.
False - it's a myth
It's natural to suspect the thing you ate most recently would be the cause of food poisoning, but that isn't always the case. Symptoms usually take between one and three days to develop, so it won't necessarily be from the last thing you ate.
False - it's a myth
There's no specific evidence that food eaten out is more likely to cause food poisoning than food prepared at home, but it's easier to blame someone else. The habits we pick up from friends and family don't always ensure food is produced safely at home. As well as expecting good hygiene standards when eating out, we should also think about how to do things better at home.
False - it's a myth
Although most cases of food poisoning are mild and last only a day or two, some can be far more serious, even deadly. Thankfully this is rare, but with more than a million cases of food poisoning each year, 20,000 of which require hospital treatment, every case is worth avoiding. Avoid food poisoning by remembering the simple 4Cs for good food hygiene: cleaning, cooking, chilling and cross-contamination.
True - it's a food safety fact
Steak is safe to eat 'rare'. Whole cuts of beef or lamb, such as steaks, cutlets and joints only have germs on the outside, so as long as the outside is fully cooked any germs will be killed. But this isn't true for poultry, pork, burgers and sausages, these must be cooked all the way through.
False - it's a myth
Unlike steaks, burgers and sausages are made from meat that has been minced, so germs will be spread throughout the product and not just on the surface. This means these products need to be properly cooked all the way through. To check if a burger is done, cut into the thickest part and check there is no pink meat, it is steaming hot and juices are clear.
True - it's a food safety fact
Leftover cooked rice is fine to eat as long as it gets cooled and refrigerated quickly after cooking and eaten within 24 hours. This is because rice can contain a particularly tough type of bacteria that can survive heating. Most other leftovers are safe to eat up to two days after cooking. Always reheat leftovers until steaming hot and do not reheat more than once.
Why caterers need to be careful when they use eggs and how to prevent the spread of salmonella bacteria.
You should store, handle and prepare eggs carefully to prevent the spread of salmonella bacteria. Bacteria can be on the shell or in the egg itself, and can spread to other foods if eggs come into contact with them (or with hands and cooking utensils).
Salmonella can cause serious food poisoning, particularly in vulnerable groups such as:
To prevent risks associated with salmonella food poisoning, food businesses should:
Follow these ten key steps to prevent cross-contamination and food poisoning in your business.
Cross-contamination is when bacteria spread between food, surfaces or equipment. It is one of the most common causes of food poisoning. Use this quick checklist every day to minimise food hygiene risks in your business.
For more advice, read about food hygiene and the law.
Information on legal requirements concerning food hygiene for food businesses.
Food businesses must register with their local council and comply with food law.
You must register your business with the environmental health service (EHS) at your local council at least 28 days before opening. Food operations include:
You may also need to have your business approved if you supply another business with:
For information on how to register, contact the EHS at your local council. They can also advise you on the food hygiene law, and how it applies to your business in practice.
Food safety enforcement officers from your local council will inspect your business to make sure you are complying with food hygiene law. Inspections are usually unannounced.
Where necessary, inspectors can take enforcement action to protect public health, including:
Find out what to expect from a food safety inspection.
Food hygiene regulations set out requirements covering all aspects of your business. You must make sure that:
Depending on the nature of your business, you may also need to keep written records of how you manage food safety hazards.
You must put food safety management procedures in place based on the principles of HACCP (hazard analysis critical control point). In practice, this means that you must have documented procedures to manage food safety hazards in your business.
In March 2021, the EU adopted Regulation (EU) 2021/382 which introduced 'food safety culture' into the main EU food hygiene law.
This new requirement means food businesses in the EU must build a culture where everyone, from management to staff, understands and prioritises food safety in their everyday work.
Because the UK had already left the EU by the time this update was made, it doesn’t apply in Great Britain. However, under the Windsor Framework, EU food safety laws (including this update) still apply in Northern Ireland.
So, in practice, food safety culture is a legal requirement in Northern Ireland, but not in Great Britain. Local councils in Northern Ireland can look at how a business promotes food safety culture when they carry out inspections or other official checks.
Guides such as the Safe Catering Pack, Safer food better business and industry guides will assist you in meeting food hygiene legal requirements.
Follow good cleaning practices to help prevent food poisoning from occurring through cross-contamination.
Cleaning, disinfection and preventing cross-contamination are essential to make sure the food you serve is safe to eat, and to prevent food poisoning.
Effective cleaning, and disinfection where necessary, removes bacteria from hands, equipment and surfaces. This helps prevent harmful bacteria spreading onto food. You should:
Hand washing is a key part of food hygiene. Anyone who handles food must wash their hands:
Download hand-washing guidance (PDF, 572KB).
Cross-contamination happens when harmful bacteria spread from food, surfaces, hands or equipment onto other food. It is most likely to happen when:
For example, storing raw meat above ready-to-eat food in the fridge can contaminate the food below.
To prevent cross-contamination in your business, you should:
Guidance for food businesses on preventing food poisoning by ensuring food is properly cooked and chilled.
Cooking and chilling are both essential to make sure the food you serve in your food business is safe to eat, and to prevent food poisoning.
Thorough cooking at the correct temperature kills harmful bacteria in food. You must not serve food that is not fully cooked. You should serve cooked food immediately or keep it hot until serving. If you're cooking food in advance, cool and chill it quickly.
It is important to make sure that you fully cook:
These foods must not be served pink or rare, as they could harbour bacteria if undercooked. These foods should be steaming hot all the way through.
Whole cuts of beef and lamb, such as steaks, cutlets and whole joints, can be served pink or rare as long as they are fully sealed on the outside.
Chilling food to the correct temperature stops bacteria from growing. The Food Standards Agency recommends chilling food at 0-5 degrees Celsius. Chilling food below 8 degrees Celsius is a legal requirement.
You must keep some foods chilled to keep them safe. For example:
You should always:
Food handling hygiene and fitness to work in the food industry, including food-related illnesses and symptoms.
Anyone working with or near open food who has certain infections - bacterial or viral - must take precautions to prevent contamination.
Staff handling food or working in a food handling area must immediately report symptoms such as diarrhoea and/or vomiting to their manager. These symptoms are associated with illnesses that can be transmitted through food.
You must not allow anyone with these symptoms to work with or around open food, usually until 48 hours after symptoms have stopped.
Food business operators should follow guidance from the Food Standards Agency on good hygiene practices in food preparation and Hazard Analysis and Critical Control Point (HACCP) processes.
Anyone who handles food and works around open food must wash and dry their hands thoroughly before handling food or touching surfaces likely to come into contact with food. Food workers must always wash their hands after using the toilet. People can carry infection even if they do not show symptoms.
Read more about cleaning, disinfection and preventing food cross-contamination.
Food safety myths and whether they are true or false - including best before dates, rare meat and washing raw chicken.
This section addresses common misunderstandings that can lead to unsafe food practices. Businesses should rely on food hygiene law and recognised guidance, not myths, when handling food.
The Food Standards Agency has compiled a list of common questions and answers to dispel any food safety and hygiene-related myths.
False - it's a myth
Although a bad smell or taste can indicate that food has 'gone off', these signs often aren't caused by germs that give you food poisoning. So the food's appearance, smell or taste aren't reliable warning signs. Instead, stick to the 'use by' date and storage instructions on the packet.
True - it's a food safety fact
'Best before' dates are about food quality, not safety. They are usually found on food that lasts a long time. If food has passed its 'best before' date, it doesn't mean it's unsafe, but it might have started to lose its colour, flavour or texture.
False - it's a myth
A 'use by' date tells you how long food will stay safe. They have to be put on food that 'goes off' quickly - and they aren't just guesswork; the dates are worked out by scientific testing. Don't be tempted to eat food after the 'use by' date on the label, even if it looks and smells fine.
False - it's a myth
We've all been there! That delicious slice of cake slips from your fingers and lands on the floor, and you think surely it will be ok if I pick it up quickly enough? Well, unfortunately - no! However quickly you manage to retrieve it, any contact with the floor is long enough for the food to pick up nasty germs.
False - it's a myth
There isn't any strong evidence that one type of chopping board is more or less hygienic than another, whether plastic, wooden, glass or even marble. What is important is that the board gets cleaned properly after every use and is replaced if it gets damaged, for example from deep cuts or scoring. You could also use separate chopping boards for raw and ready-to-eat foods.
True - it's a food safety fact
Although most raw meat will have some germs on it, washing won't get rid of them. In fact, washing is more likely to spread germs around the kitchen. Little splashes of water can contaminate you, your worktops and anything else in the way. Thorough cooking is the only way to get rid of these nasty germs.
False - it's a myth
It's natural to suspect the thing you ate most recently would be the cause of food poisoning, but that isn't always the case. Symptoms usually take between one and three days to develop, so it won't necessarily be from the last thing you ate.
False - it's a myth
There's no specific evidence that food eaten out is more likely to cause food poisoning than food prepared at home, but it's easier to blame someone else. The habits we pick up from friends and family don't always ensure food is produced safely at home. As well as expecting good hygiene standards when eating out, we should also think about how to do things better at home.
False - it's a myth
Although most cases of food poisoning are mild and last only a day or two, some can be far more serious, even deadly. Thankfully this is rare, but with more than a million cases of food poisoning each year, 20,000 of which require hospital treatment, every case is worth avoiding. Avoid food poisoning by remembering the simple 4Cs for good food hygiene: cleaning, cooking, chilling and cross-contamination.
True - it's a food safety fact
Steak is safe to eat 'rare'. Whole cuts of beef or lamb, such as steaks, cutlets and joints only have germs on the outside, so as long as the outside is fully cooked any germs will be killed. But this isn't true for poultry, pork, burgers and sausages, these must be cooked all the way through.
False - it's a myth
Unlike steaks, burgers and sausages are made from meat that has been minced, so germs will be spread throughout the product and not just on the surface. This means these products need to be properly cooked all the way through. To check if a burger is done, cut into the thickest part and check there is no pink meat, it is steaming hot and juices are clear.
True - it's a food safety fact
Leftover cooked rice is fine to eat as long as it gets cooled and refrigerated quickly after cooking and eaten within 24 hours. This is because rice can contain a particularly tough type of bacteria that can survive heating. Most other leftovers are safe to eat up to two days after cooking. Always reheat leftovers until steaming hot and do not reheat more than once.
Why caterers need to be careful when they use eggs and how to prevent the spread of salmonella bacteria.
You should store, handle and prepare eggs carefully to prevent the spread of salmonella bacteria. Bacteria can be on the shell or in the egg itself, and can spread to other foods if eggs come into contact with them (or with hands and cooking utensils).
Salmonella can cause serious food poisoning, particularly in vulnerable groups such as:
To prevent risks associated with salmonella food poisoning, food businesses should:
Follow these ten key steps to prevent cross-contamination and food poisoning in your business.
Cross-contamination is when bacteria spread between food, surfaces or equipment. It is one of the most common causes of food poisoning. Use this quick checklist every day to minimise food hygiene risks in your business.
For more advice, read about food hygiene and the law.
Information on legal requirements concerning food hygiene for food businesses.
Food businesses must register with their local council and comply with food law.
You must register your business with the environmental health service (EHS) at your local council at least 28 days before opening. Food operations include:
You may also need to have your business approved if you supply another business with:
For information on how to register, contact the EHS at your local council. They can also advise you on the food hygiene law, and how it applies to your business in practice.
Food safety enforcement officers from your local council will inspect your business to make sure you are complying with food hygiene law. Inspections are usually unannounced.
Where necessary, inspectors can take enforcement action to protect public health, including:
Find out what to expect from a food safety inspection.
Food hygiene regulations set out requirements covering all aspects of your business. You must make sure that:
Depending on the nature of your business, you may also need to keep written records of how you manage food safety hazards.
You must put food safety management procedures in place based on the principles of HACCP (hazard analysis critical control point). In practice, this means that you must have documented procedures to manage food safety hazards in your business.
In March 2021, the EU adopted Regulation (EU) 2021/382 which introduced 'food safety culture' into the main EU food hygiene law.
This new requirement means food businesses in the EU must build a culture where everyone, from management to staff, understands and prioritises food safety in their everyday work.
Because the UK had already left the EU by the time this update was made, it doesn’t apply in Great Britain. However, under the Windsor Framework, EU food safety laws (including this update) still apply in Northern Ireland.
So, in practice, food safety culture is a legal requirement in Northern Ireland, but not in Great Britain. Local councils in Northern Ireland can look at how a business promotes food safety culture when they carry out inspections or other official checks.
Guides such as the Safe Catering Pack, Safer food better business and industry guides will assist you in meeting food hygiene legal requirements.
Follow good cleaning practices to help prevent food poisoning from occurring through cross-contamination.
Cleaning, disinfection and preventing cross-contamination are essential to make sure the food you serve is safe to eat, and to prevent food poisoning.
Effective cleaning, and disinfection where necessary, removes bacteria from hands, equipment and surfaces. This helps prevent harmful bacteria spreading onto food. You should:
Hand washing is a key part of food hygiene. Anyone who handles food must wash their hands:
Download hand-washing guidance (PDF, 572KB).
Cross-contamination happens when harmful bacteria spread from food, surfaces, hands or equipment onto other food. It is most likely to happen when:
For example, storing raw meat above ready-to-eat food in the fridge can contaminate the food below.
To prevent cross-contamination in your business, you should:
Guidance for food businesses on preventing food poisoning by ensuring food is properly cooked and chilled.
Cooking and chilling are both essential to make sure the food you serve in your food business is safe to eat, and to prevent food poisoning.
Thorough cooking at the correct temperature kills harmful bacteria in food. You must not serve food that is not fully cooked. You should serve cooked food immediately or keep it hot until serving. If you're cooking food in advance, cool and chill it quickly.
It is important to make sure that you fully cook:
These foods must not be served pink or rare, as they could harbour bacteria if undercooked. These foods should be steaming hot all the way through.
Whole cuts of beef and lamb, such as steaks, cutlets and whole joints, can be served pink or rare as long as they are fully sealed on the outside.
Chilling food to the correct temperature stops bacteria from growing. The Food Standards Agency recommends chilling food at 0-5 degrees Celsius. Chilling food below 8 degrees Celsius is a legal requirement.
You must keep some foods chilled to keep them safe. For example:
You should always:
Food handling hygiene and fitness to work in the food industry, including food-related illnesses and symptoms.
Anyone working with or near open food who has certain infections - bacterial or viral - must take precautions to prevent contamination.
Staff handling food or working in a food handling area must immediately report symptoms such as diarrhoea and/or vomiting to their manager. These symptoms are associated with illnesses that can be transmitted through food.
You must not allow anyone with these symptoms to work with or around open food, usually until 48 hours after symptoms have stopped.
Food business operators should follow guidance from the Food Standards Agency on good hygiene practices in food preparation and Hazard Analysis and Critical Control Point (HACCP) processes.
Anyone who handles food and works around open food must wash and dry their hands thoroughly before handling food or touching surfaces likely to come into contact with food. Food workers must always wash their hands after using the toilet. People can carry infection even if they do not show symptoms.
Read more about cleaning, disinfection and preventing food cross-contamination.
Food safety myths and whether they are true or false - including best before dates, rare meat and washing raw chicken.
This section addresses common misunderstandings that can lead to unsafe food practices. Businesses should rely on food hygiene law and recognised guidance, not myths, when handling food.
The Food Standards Agency has compiled a list of common questions and answers to dispel any food safety and hygiene-related myths.
False - it's a myth
Although a bad smell or taste can indicate that food has 'gone off', these signs often aren't caused by germs that give you food poisoning. So the food's appearance, smell or taste aren't reliable warning signs. Instead, stick to the 'use by' date and storage instructions on the packet.
True - it's a food safety fact
'Best before' dates are about food quality, not safety. They are usually found on food that lasts a long time. If food has passed its 'best before' date, it doesn't mean it's unsafe, but it might have started to lose its colour, flavour or texture.
False - it's a myth
A 'use by' date tells you how long food will stay safe. They have to be put on food that 'goes off' quickly - and they aren't just guesswork; the dates are worked out by scientific testing. Don't be tempted to eat food after the 'use by' date on the label, even if it looks and smells fine.
False - it's a myth
We've all been there! That delicious slice of cake slips from your fingers and lands on the floor, and you think surely it will be ok if I pick it up quickly enough? Well, unfortunately - no! However quickly you manage to retrieve it, any contact with the floor is long enough for the food to pick up nasty germs.
False - it's a myth
There isn't any strong evidence that one type of chopping board is more or less hygienic than another, whether plastic, wooden, glass or even marble. What is important is that the board gets cleaned properly after every use and is replaced if it gets damaged, for example from deep cuts or scoring. You could also use separate chopping boards for raw and ready-to-eat foods.
True - it's a food safety fact
Although most raw meat will have some germs on it, washing won't get rid of them. In fact, washing is more likely to spread germs around the kitchen. Little splashes of water can contaminate you, your worktops and anything else in the way. Thorough cooking is the only way to get rid of these nasty germs.
False - it's a myth
It's natural to suspect the thing you ate most recently would be the cause of food poisoning, but that isn't always the case. Symptoms usually take between one and three days to develop, so it won't necessarily be from the last thing you ate.
False - it's a myth
There's no specific evidence that food eaten out is more likely to cause food poisoning than food prepared at home, but it's easier to blame someone else. The habits we pick up from friends and family don't always ensure food is produced safely at home. As well as expecting good hygiene standards when eating out, we should also think about how to do things better at home.
False - it's a myth
Although most cases of food poisoning are mild and last only a day or two, some can be far more serious, even deadly. Thankfully this is rare, but with more than a million cases of food poisoning each year, 20,000 of which require hospital treatment, every case is worth avoiding. Avoid food poisoning by remembering the simple 4Cs for good food hygiene: cleaning, cooking, chilling and cross-contamination.
True - it's a food safety fact
Steak is safe to eat 'rare'. Whole cuts of beef or lamb, such as steaks, cutlets and joints only have germs on the outside, so as long as the outside is fully cooked any germs will be killed. But this isn't true for poultry, pork, burgers and sausages, these must be cooked all the way through.
False - it's a myth
Unlike steaks, burgers and sausages are made from meat that has been minced, so germs will be spread throughout the product and not just on the surface. This means these products need to be properly cooked all the way through. To check if a burger is done, cut into the thickest part and check there is no pink meat, it is steaming hot and juices are clear.
True - it's a food safety fact
Leftover cooked rice is fine to eat as long as it gets cooled and refrigerated quickly after cooking and eaten within 24 hours. This is because rice can contain a particularly tough type of bacteria that can survive heating. Most other leftovers are safe to eat up to two days after cooking. Always reheat leftovers until steaming hot and do not reheat more than once.
Why caterers need to be careful when they use eggs and how to prevent the spread of salmonella bacteria.
You should store, handle and prepare eggs carefully to prevent the spread of salmonella bacteria. Bacteria can be on the shell or in the egg itself, and can spread to other foods if eggs come into contact with them (or with hands and cooking utensils).
Salmonella can cause serious food poisoning, particularly in vulnerable groups such as:
To prevent risks associated with salmonella food poisoning, food businesses should:
Follow these ten key steps to prevent cross-contamination and food poisoning in your business.
Cross-contamination is when bacteria spread between food, surfaces or equipment. It is one of the most common causes of food poisoning. Use this quick checklist every day to minimise food hygiene risks in your business.
For more advice, read about food hygiene and the law.
Information on legal requirements concerning food hygiene for food businesses.
Food businesses must register with their local council and comply with food law.
You must register your business with the environmental health service (EHS) at your local council at least 28 days before opening. Food operations include:
You may also need to have your business approved if you supply another business with:
For information on how to register, contact the EHS at your local council. They can also advise you on the food hygiene law, and how it applies to your business in practice.
Food safety enforcement officers from your local council will inspect your business to make sure you are complying with food hygiene law. Inspections are usually unannounced.
Where necessary, inspectors can take enforcement action to protect public health, including:
Find out what to expect from a food safety inspection.
Food hygiene regulations set out requirements covering all aspects of your business. You must make sure that:
Depending on the nature of your business, you may also need to keep written records of how you manage food safety hazards.
You must put food safety management procedures in place based on the principles of HACCP (hazard analysis critical control point). In practice, this means that you must have documented procedures to manage food safety hazards in your business.
In March 2021, the EU adopted Regulation (EU) 2021/382 which introduced 'food safety culture' into the main EU food hygiene law.
This new requirement means food businesses in the EU must build a culture where everyone, from management to staff, understands and prioritises food safety in their everyday work.
Because the UK had already left the EU by the time this update was made, it doesn’t apply in Great Britain. However, under the Windsor Framework, EU food safety laws (including this update) still apply in Northern Ireland.
So, in practice, food safety culture is a legal requirement in Northern Ireland, but not in Great Britain. Local councils in Northern Ireland can look at how a business promotes food safety culture when they carry out inspections or other official checks.
Guides such as the Safe Catering Pack, Safer food better business and industry guides will assist you in meeting food hygiene legal requirements.
Follow good cleaning practices to help prevent food poisoning from occurring through cross-contamination.
Cleaning, disinfection and preventing cross-contamination are essential to make sure the food you serve is safe to eat, and to prevent food poisoning.
Effective cleaning, and disinfection where necessary, removes bacteria from hands, equipment and surfaces. This helps prevent harmful bacteria spreading onto food. You should:
Hand washing is a key part of food hygiene. Anyone who handles food must wash their hands:
Download hand-washing guidance (PDF, 572KB).
Cross-contamination happens when harmful bacteria spread from food, surfaces, hands or equipment onto other food. It is most likely to happen when:
For example, storing raw meat above ready-to-eat food in the fridge can contaminate the food below.
To prevent cross-contamination in your business, you should:
Guidance for food businesses on preventing food poisoning by ensuring food is properly cooked and chilled.
Cooking and chilling are both essential to make sure the food you serve in your food business is safe to eat, and to prevent food poisoning.
Thorough cooking at the correct temperature kills harmful bacteria in food. You must not serve food that is not fully cooked. You should serve cooked food immediately or keep it hot until serving. If you're cooking food in advance, cool and chill it quickly.
It is important to make sure that you fully cook:
These foods must not be served pink or rare, as they could harbour bacteria if undercooked. These foods should be steaming hot all the way through.
Whole cuts of beef and lamb, such as steaks, cutlets and whole joints, can be served pink or rare as long as they are fully sealed on the outside.
Chilling food to the correct temperature stops bacteria from growing. The Food Standards Agency recommends chilling food at 0-5 degrees Celsius. Chilling food below 8 degrees Celsius is a legal requirement.
You must keep some foods chilled to keep them safe. For example:
You should always:
Food handling hygiene and fitness to work in the food industry, including food-related illnesses and symptoms.
Anyone working with or near open food who has certain infections - bacterial or viral - must take precautions to prevent contamination.
Staff handling food or working in a food handling area must immediately report symptoms such as diarrhoea and/or vomiting to their manager. These symptoms are associated with illnesses that can be transmitted through food.
You must not allow anyone with these symptoms to work with or around open food, usually until 48 hours after symptoms have stopped.
Food business operators should follow guidance from the Food Standards Agency on good hygiene practices in food preparation and Hazard Analysis and Critical Control Point (HACCP) processes.
Anyone who handles food and works around open food must wash and dry their hands thoroughly before handling food or touching surfaces likely to come into contact with food. Food workers must always wash their hands after using the toilet. People can carry infection even if they do not show symptoms.
Read more about cleaning, disinfection and preventing food cross-contamination.
Food safety myths and whether they are true or false - including best before dates, rare meat and washing raw chicken.
This section addresses common misunderstandings that can lead to unsafe food practices. Businesses should rely on food hygiene law and recognised guidance, not myths, when handling food.
The Food Standards Agency has compiled a list of common questions and answers to dispel any food safety and hygiene-related myths.
False - it's a myth
Although a bad smell or taste can indicate that food has 'gone off', these signs often aren't caused by germs that give you food poisoning. So the food's appearance, smell or taste aren't reliable warning signs. Instead, stick to the 'use by' date and storage instructions on the packet.
True - it's a food safety fact
'Best before' dates are about food quality, not safety. They are usually found on food that lasts a long time. If food has passed its 'best before' date, it doesn't mean it's unsafe, but it might have started to lose its colour, flavour or texture.
False - it's a myth
A 'use by' date tells you how long food will stay safe. They have to be put on food that 'goes off' quickly - and they aren't just guesswork; the dates are worked out by scientific testing. Don't be tempted to eat food after the 'use by' date on the label, even if it looks and smells fine.
False - it's a myth
We've all been there! That delicious slice of cake slips from your fingers and lands on the floor, and you think surely it will be ok if I pick it up quickly enough? Well, unfortunately - no! However quickly you manage to retrieve it, any contact with the floor is long enough for the food to pick up nasty germs.
False - it's a myth
There isn't any strong evidence that one type of chopping board is more or less hygienic than another, whether plastic, wooden, glass or even marble. What is important is that the board gets cleaned properly after every use and is replaced if it gets damaged, for example from deep cuts or scoring. You could also use separate chopping boards for raw and ready-to-eat foods.
True - it's a food safety fact
Although most raw meat will have some germs on it, washing won't get rid of them. In fact, washing is more likely to spread germs around the kitchen. Little splashes of water can contaminate you, your worktops and anything else in the way. Thorough cooking is the only way to get rid of these nasty germs.
False - it's a myth
It's natural to suspect the thing you ate most recently would be the cause of food poisoning, but that isn't always the case. Symptoms usually take between one and three days to develop, so it won't necessarily be from the last thing you ate.
False - it's a myth
There's no specific evidence that food eaten out is more likely to cause food poisoning than food prepared at home, but it's easier to blame someone else. The habits we pick up from friends and family don't always ensure food is produced safely at home. As well as expecting good hygiene standards when eating out, we should also think about how to do things better at home.
False - it's a myth
Although most cases of food poisoning are mild and last only a day or two, some can be far more serious, even deadly. Thankfully this is rare, but with more than a million cases of food poisoning each year, 20,000 of which require hospital treatment, every case is worth avoiding. Avoid food poisoning by remembering the simple 4Cs for good food hygiene: cleaning, cooking, chilling and cross-contamination.
True - it's a food safety fact
Steak is safe to eat 'rare'. Whole cuts of beef or lamb, such as steaks, cutlets and joints only have germs on the outside, so as long as the outside is fully cooked any germs will be killed. But this isn't true for poultry, pork, burgers and sausages, these must be cooked all the way through.
False - it's a myth
Unlike steaks, burgers and sausages are made from meat that has been minced, so germs will be spread throughout the product and not just on the surface. This means these products need to be properly cooked all the way through. To check if a burger is done, cut into the thickest part and check there is no pink meat, it is steaming hot and juices are clear.
True - it's a food safety fact
Leftover cooked rice is fine to eat as long as it gets cooled and refrigerated quickly after cooking and eaten within 24 hours. This is because rice can contain a particularly tough type of bacteria that can survive heating. Most other leftovers are safe to eat up to two days after cooking. Always reheat leftovers until steaming hot and do not reheat more than once.
Why caterers need to be careful when they use eggs and how to prevent the spread of salmonella bacteria.
You should store, handle and prepare eggs carefully to prevent the spread of salmonella bacteria. Bacteria can be on the shell or in the egg itself, and can spread to other foods if eggs come into contact with them (or with hands and cooking utensils).
Salmonella can cause serious food poisoning, particularly in vulnerable groups such as:
To prevent risks associated with salmonella food poisoning, food businesses should:
Follow these ten key steps to prevent cross-contamination and food poisoning in your business.
Cross-contamination is when bacteria spread between food, surfaces or equipment. It is one of the most common causes of food poisoning. Use this quick checklist every day to minimise food hygiene risks in your business.
For more advice, read about food hygiene and the law.