Overview of food and feed incidents, and definitions of health and safety in food and feed.
A food incident happens when there are concerns about the safety of a food or animal feed product and action may need to be taken to protect people or animals.
Food is 'unsafe' if it is harmful to health or unfit to eat. Food that is unfit includes food that doesn't meet quality standards, but isn't necessarily harmful to health.
Animal feed is unsafe if it has a direct adverse effect on human or animal health, or makes edible animal products unsafe to eat.
You must report unsafe food or feed to the relevant authorities, even if you no longer hold them. The relevant authorities may include:
It may also be a good idea to inform your trade association.
The FSA defines a food incident as any event where there are concerns about the safety, quality or integrity of food or feed, that could need action to protect consumers.
The main categories of incidents are:
Incidents are classified by potential impact as:
Following investigation, these incidents may mean that food or feed must be either:
See more on food withdrawals and recalls.
Who to contact and how to report suspected unsafe food or feed.
A 'food incident' is when there are concerns about the safety of a food (or animal feed) product and action may need to be taken to protect consumers. See what is a food incident.
You can report a food or animal feed incident to the Food Standards Agency (FSA) through their incident report form.
You can also contact the FSA Northern Ireland on Tel 0330 332 7149 or by email at fsa.incidentsni@food.gov.uk.
Food crime, which is fraud affecting the safety or authenticity of food, drink or animal feed, is different to food incidents. For more information, see how to report food fraud and read more about food crime.
Process of reporting mislabelling, substitution and other types of food fraud to the Food Standards Agency.
Food crime is deliberate fraud in food, drink or feed supply chains. There are many different types of food crime, including:
If you are a whistleblower or a member of the public wishing to report a food crime, you can contact the National Food Crime Unit (NFCU) confidential hotline on Tel 0800 028 11 80.
Alternatively, you can report a food safety concern online.
Local authorities are responsible for cases of poor food hygiene where there is no deliberate dishonesty or intention to deceive customers.
If you decide to report food fraud by whistleblowing, public interest disclosure law protects you from unfair treatment from your employer.
How to plan and prepare for carrying out food withdrawal and recalls in case you experience a food incident.
If a food incident happens, you may need to recall or withdraw a food product. It is important to plan ahead and have procedures in place so you can act quickly if a recall or withdrawal is required.
A withdrawal is when unsafe food is removed from the supply chain before it has reached consumers.
A recall is when unsafe food is removed from the supply chain and consumers are advised to take appropriate action, for example, to return or dispose of the unsafe food.
The Food Standards Agency (FSA) has produced guidance to explain what the law requires and what businesses need to do if they experience a food incident. The guidance includes advice and best practice on:
Find the FSA's guidance on food raceability, withdrawals and recalls within the UK food industry. Additional resources are also available to help you carry out a recall, including sample decision logs, notification templates, best practice examples and more.
Overview of the different types of food alerts, how to deal with them and where to get help.
The Food Standards Agency (FSA) issues food alerts to warn about food safety risks. These alerts go to consumers, local councils and port authorities.
There are different types of alerts:
Businesses should check the FSA’s alerts regularly. You can also subscribe to get food and allergy alerts by email or text message.
The RASFF is an EU network for sharing urgent information about unsafe food or animal feed. EU member states use it to alert each other quickly about risks, such as contamination or unfit products, so they can take action like recalls.
The UK is no longer a full RASFF member but the EU-UK Trade and Cooperation Agreement sets up information exchange on food safety. The FSA receives relevant RASFF notifications in real time and turns them into UK-specific alerts, so UK businesses can see relevant threats without direct EU access.
Put measures in place to prevent food and feed incidents, and minimise food safety risks.
Businesses must ensure safe food practices concerning their products, premises and working conditions.
This is the best way to prevent cases of food crime and minimise food and feed incidents.
Food and feed business operators in Northern Ireland must comply with the relevant hygiene regulations. They must put in place a food hygiene system based on the Hazard Analysis and Critical Control Points (HACCP) principles.
HACCP advises you to:
With these procedures in place, you can set up critical control points, or key actions that can be taken to prevent further hazards. Use the Food Standards Agency's (FSA) safe catering pack for small businesses.
Where you have experienced a food or feed safety incident, you should conduct a root cause analysis (RCA) to understand how and why it happened. It will help you identify actions to prevent future incidents.
You can use the results of the RCA to review how you manage food safety and hygiene in your food business. This includes traceability, withdrawal and recall of unsafe food.
To help businesses understand RCA, the FSA has developed a Root Cause Analysis e-learning course.
An overview of the laws, regulations, codes of practice and guidance for running a food business.
Food law is made up of legislation, codes of practice and guidance that regulate all stages of the food chain. These controls apply whether food is produced domestically or imported, and are designed to ensure consistency and safety from farm to fork.
Food regulation covers:
Understanding how these rules fit together helps businesses identify which requirements apply to their activities and where to seek further guidance.
The Food Standards Act gives the Food Standards Agency (FSA) its statutory functions and enforcement powers. The agency’s role is to protect public health and consumers' interests in relation to food. It also works to ensure that food regulation is applied consistently and proportionately, and that businesses are not burdened by excessive or unclear regulations.
The main general food legislation applying in Northern Ireland includes:
There are also specific regulations covering:
Under current arrangements, food products placed on the Northern Ireland market continue to follow EU food law. The Windsor Framework allows certain Great Britain standards to apply to qualifying retail goods moved to NI under the Northern Ireland Retail Movement Scheme.
Food law places clear responsibilities on food business operators, regardless of size or type of business. These duties are intended to ensure food is safe, accurately described and suitable for consumption at every stage of the food chain.
Under the Food Safety (Northern Ireland) Order, food businesses must make sure that:
Under the General Food Law Regulation, food businesses must:
If unsafe food has reached customers, businesses must tell them why the food is being withdrawn and, if needed, recall it to protect health. This usually happens when other steps, like withdrawal from sale, are not enough.
Food hygiene legislation affects all food businesses. Core EU food hygiene regulations cover:
Food businesses placing food materials into the animal feed chain play an important role in protecting animal health and food safety further along the supply chain. These businesses must:
Registration covers activities like manufacturing, storing, transporting or selling feed materials. Written procedures should be proportionate to the size and nature of the business, but must clearly show how feed safety risks are controlled and how problems would be identified and addressed. Learn more about feed safety laws.
How central government enforcement agencies work with local councils to enforce food laws and regulations.
Responsibility for enforcing food law in the UK is shared between central and local government agencies. The main central enforcement bodies are:
Most food law is enforced by local councils. The FSA oversees local council enforcement to make sure food law is applied consistently across the food chain.
In Northern Ireland, local councils enforce food law for businesses like cafes, restaurants, takeaways, food manufacturers and food shops. They also enforce food law in certain businesses that produce products of animal origin, such as fisheries businesses.
DAERA Agri-food Inspection Branch enforces food law for:
DAERA's Veterinary Public Health Unit enforces meat inspection in approved meat establishments.
The Framework Agreement outlines the remit of the Food Standards Agency to supervise and monitor local authority enforcement.
The Food Standards Agency (FSA) works with local council environmental health officers and the Department of Agriculture, Environment and Rural Affairs (DAERA) to ensure food and animal feed law is applied consistently across the food chain. This relationship is set out in the Framework Agreement.
The Framework Agreement allows the FSA to monitor and guide local council enforcement of food law. It provides for:
Local councils must follow the Food Law Code of Practice. In Northern Ireland, DAERA is responsible for enforcing Feed Law Enforcement guidance and official controls.
Local enforcement officers have wide powers to protect public health. These powers can be used to prevent risks from escalating and deal with serious breaches.
Local enforcement officers can:
Local authorities also investigate food complaints and can issue:
Most enforcement action begins with advice or improvement notices. Prosecution is generally reserved for serious breaches, repeated non-compliance or where there is a significant risk to public health. The courts can impose heavy penalties for not complying with food laws, including closing the business if conditions are particularly bad.
How codes of practice regulate the way local councils apply food law in Northern Ireland.
The Food Law Code of Practice for Northern Ireland sets out how local councils must enforce food law and how they should work with food business operators. Local councils must follow all relevant provisions of the code when carrying out enforcement activity.
The code is regularly reviewed and updated to:
Recent revisions of the code introduced a more risk-based approach, allowing councils to focus resources on food businesses that pose the greatest risk.
The Food Standards Agency (FSA) issues Food Law Practice Guidance to support enforcement officers. The guidance is not legally binding, but provides advice on:
An outline of the food hygiene regulations that apply to all food businesses throughout the whole food chain.
All food businesses must follow food hygiene rules. How these rules apply depends on the size, nature and activities of the business.
You must register any premises used for your food business with your local council. Some premises must also be approved, including those handling:
Register your food premises with your local council.
All food businesses, except primary producers, must have food safety procedures based on the HACCP principles.
HACCP focuses on identifying the ‘critical points’ where food safety risks (or hazards) occur and putting controls in place to prevent problems before they happen. These controls can vary depending on the size of the business and its activities, but you must be able to show how food safety is managed.
The Food Standards Agency (FSA) publishes guidance for caterers and retailers in Northern Ireland to help them implement food safety management procedures based on HACCP. Local council environmental health service can also provide advice.
Anyone who handles food must be supervised, instructed and/or trained in food hygiene to a level appropriate to their work. Training does not always require formal courses or qualifications. Food handlers can acquire the skills through on-the-job training, self-study or previous experience.
Microbiological criteria legislation sets legal limits for harmful bacteria (like Salmonella or Listeria) in specific foods. It applies to food businesses involved in producing and handling food, and can be used to verify food safety management procedures and assess the acceptability of food and processes in manufacturing, handling and distribution. Sampling and testing should be based on risk and reflect the nature of the business.
Northern Ireland food businesses must comply with Commission Regulation (EC) No 2073/2005, which sets legal limits for micro-organisms in food products. Under the Windsor Framework, EU food law remains fully applicable in Northern Ireland, meaning these standards apply even though they may differ from those in Great Britain.
A significant amendment will apply in Northern Ireland from 1 July 2026, under Commission Regulation (EU) 2024/2895, which will significantly tighten the food safety criteria for Listeria monocytogenes in ready-to-eat (RTE) foods throughout the shelf life of the product.
For detailed advice on your specific food category, you should contact your local council environmental health service.
How whistleblowers are protected from victimisation by their employer if they make a qualifying disclosure.
Whistleblowing allows workers to report wrongdoing in the public interest. The Public Interest Disclosure Act protects workers from unfair treatment or victimisation by their employer if they make a 'qualifying disclosure'.
A disclosure is protected if it relates to:
The worker must reasonably believe that this wrongdoing is happening now, happened before, or is likely to happen in the future. Read more on qualifying disclosures for whistleblowing.
Disclosures to the FSA are protected where the worker:
The FSA will make every effort to protect the whistleblower’s identity and make sure they don't face any retaliation for raising a valid food safety concern.
If you work in the food industry and you want to make a disclosure about food safety, you can:
The FSA's policy on whistleblowing explains how you will be protected from detrimental treatment or victimisation by your employer under the Public Interest Disclosures Act.
The whistleblowing charity Protect provides free confidential advice to workers who have concerns about wrongdoing in the workplace.
Types of food crime including theft, adulteration and document fraud and how to report a food crime confidentially.
Food crime is serious fraud that affects the safety or the authenticity of food, drink or animal feed. It ranges from individual acts of dishonesty to organised illegal activity by criminal networks. It can harm consumers, legitimate food businesses and the wider food industry.
The main types of food crime include:
Preventing food crime protects your customers, reputation and profits. Criminals target food businesses to adulterate products, fake labels or sell unsafe imports, which can lead to recalls, fines or closures.
Take these steps to help prevent food crime:
These measures can also help you demonstrate due diligence if issues arise.
The Food Standard Agency's National Food Crime Unit (NFCU) works to prevent, detect and investigate food crime across the UK. They work with food businesses to make operations hostile to criminals, helping them to identify risks and put safeguards in place. You can use their free self-assessment tool to check your vulnerability and build resilience to food crime.
You can report food crime by calling NFCU's Food Crime Confidential on Tel 0800 028 11 80. Alternatively, you can report a food crime online.
In Northern Ireland, you can report to the FSA by emailing fsa.incidentsni@food.gov.uk or calling Tel 028 9041 7700 and asking to speak with the Food Fraud Liaison Officer.
Where there is no deliberate dishonesty or intention to deceive, you should report food safety concerns to the relevant local council instead.
An overview of the laws, regulations, codes of practice and guidance for running a food business.
Food law is made up of legislation, codes of practice and guidance that regulate all stages of the food chain. These controls apply whether food is produced domestically or imported, and are designed to ensure consistency and safety from farm to fork.
Food regulation covers:
Understanding how these rules fit together helps businesses identify which requirements apply to their activities and where to seek further guidance.
The Food Standards Act gives the Food Standards Agency (FSA) its statutory functions and enforcement powers. The agency’s role is to protect public health and consumers' interests in relation to food. It also works to ensure that food regulation is applied consistently and proportionately, and that businesses are not burdened by excessive or unclear regulations.
The main general food legislation applying in Northern Ireland includes:
There are also specific regulations covering:
Under current arrangements, food products placed on the Northern Ireland market continue to follow EU food law. The Windsor Framework allows certain Great Britain standards to apply to qualifying retail goods moved to NI under the Northern Ireland Retail Movement Scheme.
Food law places clear responsibilities on food business operators, regardless of size or type of business. These duties are intended to ensure food is safe, accurately described and suitable for consumption at every stage of the food chain.
Under the Food Safety (Northern Ireland) Order, food businesses must make sure that:
Under the General Food Law Regulation, food businesses must:
If unsafe food has reached customers, businesses must tell them why the food is being withdrawn and, if needed, recall it to protect health. This usually happens when other steps, like withdrawal from sale, are not enough.
Food hygiene legislation affects all food businesses. Core EU food hygiene regulations cover:
Food businesses placing food materials into the animal feed chain play an important role in protecting animal health and food safety further along the supply chain. These businesses must:
Registration covers activities like manufacturing, storing, transporting or selling feed materials. Written procedures should be proportionate to the size and nature of the business, but must clearly show how feed safety risks are controlled and how problems would be identified and addressed. Learn more about feed safety laws.
How central government enforcement agencies work with local councils to enforce food laws and regulations.
Responsibility for enforcing food law in the UK is shared between central and local government agencies. The main central enforcement bodies are:
Most food law is enforced by local councils. The FSA oversees local council enforcement to make sure food law is applied consistently across the food chain.
In Northern Ireland, local councils enforce food law for businesses like cafes, restaurants, takeaways, food manufacturers and food shops. They also enforce food law in certain businesses that produce products of animal origin, such as fisheries businesses.
DAERA Agri-food Inspection Branch enforces food law for:
DAERA's Veterinary Public Health Unit enforces meat inspection in approved meat establishments.
The Framework Agreement outlines the remit of the Food Standards Agency to supervise and monitor local authority enforcement.
The Food Standards Agency (FSA) works with local council environmental health officers and the Department of Agriculture, Environment and Rural Affairs (DAERA) to ensure food and animal feed law is applied consistently across the food chain. This relationship is set out in the Framework Agreement.
The Framework Agreement allows the FSA to monitor and guide local council enforcement of food law. It provides for:
Local councils must follow the Food Law Code of Practice. In Northern Ireland, DAERA is responsible for enforcing Feed Law Enforcement guidance and official controls.
Local enforcement officers have wide powers to protect public health. These powers can be used to prevent risks from escalating and deal with serious breaches.
Local enforcement officers can:
Local authorities also investigate food complaints and can issue:
Most enforcement action begins with advice or improvement notices. Prosecution is generally reserved for serious breaches, repeated non-compliance or where there is a significant risk to public health. The courts can impose heavy penalties for not complying with food laws, including closing the business if conditions are particularly bad.
How codes of practice regulate the way local councils apply food law in Northern Ireland.
The Food Law Code of Practice for Northern Ireland sets out how local councils must enforce food law and how they should work with food business operators. Local councils must follow all relevant provisions of the code when carrying out enforcement activity.
The code is regularly reviewed and updated to:
Recent revisions of the code introduced a more risk-based approach, allowing councils to focus resources on food businesses that pose the greatest risk.
The Food Standards Agency (FSA) issues Food Law Practice Guidance to support enforcement officers. The guidance is not legally binding, but provides advice on:
An outline of the food hygiene regulations that apply to all food businesses throughout the whole food chain.
All food businesses must follow food hygiene rules. How these rules apply depends on the size, nature and activities of the business.
You must register any premises used for your food business with your local council. Some premises must also be approved, including those handling:
Register your food premises with your local council.
All food businesses, except primary producers, must have food safety procedures based on the HACCP principles.
HACCP focuses on identifying the ‘critical points’ where food safety risks (or hazards) occur and putting controls in place to prevent problems before they happen. These controls can vary depending on the size of the business and its activities, but you must be able to show how food safety is managed.
The Food Standards Agency (FSA) publishes guidance for caterers and retailers in Northern Ireland to help them implement food safety management procedures based on HACCP. Local council environmental health service can also provide advice.
Anyone who handles food must be supervised, instructed and/or trained in food hygiene to a level appropriate to their work. Training does not always require formal courses or qualifications. Food handlers can acquire the skills through on-the-job training, self-study or previous experience.
Microbiological criteria legislation sets legal limits for harmful bacteria (like Salmonella or Listeria) in specific foods. It applies to food businesses involved in producing and handling food, and can be used to verify food safety management procedures and assess the acceptability of food and processes in manufacturing, handling and distribution. Sampling and testing should be based on risk and reflect the nature of the business.
Northern Ireland food businesses must comply with Commission Regulation (EC) No 2073/2005, which sets legal limits for micro-organisms in food products. Under the Windsor Framework, EU food law remains fully applicable in Northern Ireland, meaning these standards apply even though they may differ from those in Great Britain.
A significant amendment will apply in Northern Ireland from 1 July 2026, under Commission Regulation (EU) 2024/2895, which will significantly tighten the food safety criteria for Listeria monocytogenes in ready-to-eat (RTE) foods throughout the shelf life of the product.
For detailed advice on your specific food category, you should contact your local council environmental health service.
How whistleblowers are protected from victimisation by their employer if they make a qualifying disclosure.
Whistleblowing allows workers to report wrongdoing in the public interest. The Public Interest Disclosure Act protects workers from unfair treatment or victimisation by their employer if they make a 'qualifying disclosure'.
A disclosure is protected if it relates to:
The worker must reasonably believe that this wrongdoing is happening now, happened before, or is likely to happen in the future. Read more on qualifying disclosures for whistleblowing.
Disclosures to the FSA are protected where the worker:
The FSA will make every effort to protect the whistleblower’s identity and make sure they don't face any retaliation for raising a valid food safety concern.
If you work in the food industry and you want to make a disclosure about food safety, you can:
The FSA's policy on whistleblowing explains how you will be protected from detrimental treatment or victimisation by your employer under the Public Interest Disclosures Act.
The whistleblowing charity Protect provides free confidential advice to workers who have concerns about wrongdoing in the workplace.
Types of food crime including theft, adulteration and document fraud and how to report a food crime confidentially.
Food crime is serious fraud that affects the safety or the authenticity of food, drink or animal feed. It ranges from individual acts of dishonesty to organised illegal activity by criminal networks. It can harm consumers, legitimate food businesses and the wider food industry.
The main types of food crime include:
Preventing food crime protects your customers, reputation and profits. Criminals target food businesses to adulterate products, fake labels or sell unsafe imports, which can lead to recalls, fines or closures.
Take these steps to help prevent food crime:
These measures can also help you demonstrate due diligence if issues arise.
The Food Standard Agency's National Food Crime Unit (NFCU) works to prevent, detect and investigate food crime across the UK. They work with food businesses to make operations hostile to criminals, helping them to identify risks and put safeguards in place. You can use their free self-assessment tool to check your vulnerability and build resilience to food crime.
You can report food crime by calling NFCU's Food Crime Confidential on Tel 0800 028 11 80. Alternatively, you can report a food crime online.
In Northern Ireland, you can report to the FSA by emailing fsa.incidentsni@food.gov.uk or calling Tel 028 9041 7700 and asking to speak with the Food Fraud Liaison Officer.
Where there is no deliberate dishonesty or intention to deceive, you should report food safety concerns to the relevant local council instead.
An overview of the laws, regulations, codes of practice and guidance for running a food business.
Food law is made up of legislation, codes of practice and guidance that regulate all stages of the food chain. These controls apply whether food is produced domestically or imported, and are designed to ensure consistency and safety from farm to fork.
Food regulation covers:
Understanding how these rules fit together helps businesses identify which requirements apply to their activities and where to seek further guidance.
The Food Standards Act gives the Food Standards Agency (FSA) its statutory functions and enforcement powers. The agency’s role is to protect public health and consumers' interests in relation to food. It also works to ensure that food regulation is applied consistently and proportionately, and that businesses are not burdened by excessive or unclear regulations.
The main general food legislation applying in Northern Ireland includes:
There are also specific regulations covering:
Under current arrangements, food products placed on the Northern Ireland market continue to follow EU food law. The Windsor Framework allows certain Great Britain standards to apply to qualifying retail goods moved to NI under the Northern Ireland Retail Movement Scheme.
Food law places clear responsibilities on food business operators, regardless of size or type of business. These duties are intended to ensure food is safe, accurately described and suitable for consumption at every stage of the food chain.
Under the Food Safety (Northern Ireland) Order, food businesses must make sure that:
Under the General Food Law Regulation, food businesses must:
If unsafe food has reached customers, businesses must tell them why the food is being withdrawn and, if needed, recall it to protect health. This usually happens when other steps, like withdrawal from sale, are not enough.
Food hygiene legislation affects all food businesses. Core EU food hygiene regulations cover:
Food businesses placing food materials into the animal feed chain play an important role in protecting animal health and food safety further along the supply chain. These businesses must:
Registration covers activities like manufacturing, storing, transporting or selling feed materials. Written procedures should be proportionate to the size and nature of the business, but must clearly show how feed safety risks are controlled and how problems would be identified and addressed. Learn more about feed safety laws.
How central government enforcement agencies work with local councils to enforce food laws and regulations.
Responsibility for enforcing food law in the UK is shared between central and local government agencies. The main central enforcement bodies are:
Most food law is enforced by local councils. The FSA oversees local council enforcement to make sure food law is applied consistently across the food chain.
In Northern Ireland, local councils enforce food law for businesses like cafes, restaurants, takeaways, food manufacturers and food shops. They also enforce food law in certain businesses that produce products of animal origin, such as fisheries businesses.
DAERA Agri-food Inspection Branch enforces food law for:
DAERA's Veterinary Public Health Unit enforces meat inspection in approved meat establishments.
The Framework Agreement outlines the remit of the Food Standards Agency to supervise and monitor local authority enforcement.
The Food Standards Agency (FSA) works with local council environmental health officers and the Department of Agriculture, Environment and Rural Affairs (DAERA) to ensure food and animal feed law is applied consistently across the food chain. This relationship is set out in the Framework Agreement.
The Framework Agreement allows the FSA to monitor and guide local council enforcement of food law. It provides for:
Local councils must follow the Food Law Code of Practice. In Northern Ireland, DAERA is responsible for enforcing Feed Law Enforcement guidance and official controls.
Local enforcement officers have wide powers to protect public health. These powers can be used to prevent risks from escalating and deal with serious breaches.
Local enforcement officers can:
Local authorities also investigate food complaints and can issue:
Most enforcement action begins with advice or improvement notices. Prosecution is generally reserved for serious breaches, repeated non-compliance or where there is a significant risk to public health. The courts can impose heavy penalties for not complying with food laws, including closing the business if conditions are particularly bad.
How codes of practice regulate the way local councils apply food law in Northern Ireland.
The Food Law Code of Practice for Northern Ireland sets out how local councils must enforce food law and how they should work with food business operators. Local councils must follow all relevant provisions of the code when carrying out enforcement activity.
The code is regularly reviewed and updated to:
Recent revisions of the code introduced a more risk-based approach, allowing councils to focus resources on food businesses that pose the greatest risk.
The Food Standards Agency (FSA) issues Food Law Practice Guidance to support enforcement officers. The guidance is not legally binding, but provides advice on:
An outline of the food hygiene regulations that apply to all food businesses throughout the whole food chain.
All food businesses must follow food hygiene rules. How these rules apply depends on the size, nature and activities of the business.
You must register any premises used for your food business with your local council. Some premises must also be approved, including those handling:
Register your food premises with your local council.
All food businesses, except primary producers, must have food safety procedures based on the HACCP principles.
HACCP focuses on identifying the ‘critical points’ where food safety risks (or hazards) occur and putting controls in place to prevent problems before they happen. These controls can vary depending on the size of the business and its activities, but you must be able to show how food safety is managed.
The Food Standards Agency (FSA) publishes guidance for caterers and retailers in Northern Ireland to help them implement food safety management procedures based on HACCP. Local council environmental health service can also provide advice.
Anyone who handles food must be supervised, instructed and/or trained in food hygiene to a level appropriate to their work. Training does not always require formal courses or qualifications. Food handlers can acquire the skills through on-the-job training, self-study or previous experience.
Microbiological criteria legislation sets legal limits for harmful bacteria (like Salmonella or Listeria) in specific foods. It applies to food businesses involved in producing and handling food, and can be used to verify food safety management procedures and assess the acceptability of food and processes in manufacturing, handling and distribution. Sampling and testing should be based on risk and reflect the nature of the business.
Northern Ireland food businesses must comply with Commission Regulation (EC) No 2073/2005, which sets legal limits for micro-organisms in food products. Under the Windsor Framework, EU food law remains fully applicable in Northern Ireland, meaning these standards apply even though they may differ from those in Great Britain.
A significant amendment will apply in Northern Ireland from 1 July 2026, under Commission Regulation (EU) 2024/2895, which will significantly tighten the food safety criteria for Listeria monocytogenes in ready-to-eat (RTE) foods throughout the shelf life of the product.
For detailed advice on your specific food category, you should contact your local council environmental health service.
How whistleblowers are protected from victimisation by their employer if they make a qualifying disclosure.
Whistleblowing allows workers to report wrongdoing in the public interest. The Public Interest Disclosure Act protects workers from unfair treatment or victimisation by their employer if they make a 'qualifying disclosure'.
A disclosure is protected if it relates to:
The worker must reasonably believe that this wrongdoing is happening now, happened before, or is likely to happen in the future. Read more on qualifying disclosures for whistleblowing.
Disclosures to the FSA are protected where the worker:
The FSA will make every effort to protect the whistleblower’s identity and make sure they don't face any retaliation for raising a valid food safety concern.
If you work in the food industry and you want to make a disclosure about food safety, you can:
The FSA's policy on whistleblowing explains how you will be protected from detrimental treatment or victimisation by your employer under the Public Interest Disclosures Act.
The whistleblowing charity Protect provides free confidential advice to workers who have concerns about wrongdoing in the workplace.
Types of food crime including theft, adulteration and document fraud and how to report a food crime confidentially.
Food crime is serious fraud that affects the safety or the authenticity of food, drink or animal feed. It ranges from individual acts of dishonesty to organised illegal activity by criminal networks. It can harm consumers, legitimate food businesses and the wider food industry.
The main types of food crime include:
Preventing food crime protects your customers, reputation and profits. Criminals target food businesses to adulterate products, fake labels or sell unsafe imports, which can lead to recalls, fines or closures.
Take these steps to help prevent food crime:
These measures can also help you demonstrate due diligence if issues arise.
The Food Standard Agency's National Food Crime Unit (NFCU) works to prevent, detect and investigate food crime across the UK. They work with food businesses to make operations hostile to criminals, helping them to identify risks and put safeguards in place. You can use their free self-assessment tool to check your vulnerability and build resilience to food crime.
You can report food crime by calling NFCU's Food Crime Confidential on Tel 0800 028 11 80. Alternatively, you can report a food crime online.
In Northern Ireland, you can report to the FSA by emailing fsa.incidentsni@food.gov.uk or calling Tel 028 9041 7700 and asking to speak with the Food Fraud Liaison Officer.
Where there is no deliberate dishonesty or intention to deceive, you should report food safety concerns to the relevant local council instead.
An overview of the laws, regulations, codes of practice and guidance for running a food business.
Food law is made up of legislation, codes of practice and guidance that regulate all stages of the food chain. These controls apply whether food is produced domestically or imported, and are designed to ensure consistency and safety from farm to fork.
Food regulation covers:
Understanding how these rules fit together helps businesses identify which requirements apply to their activities and where to seek further guidance.
The Food Standards Act gives the Food Standards Agency (FSA) its statutory functions and enforcement powers. The agency’s role is to protect public health and consumers' interests in relation to food. It also works to ensure that food regulation is applied consistently and proportionately, and that businesses are not burdened by excessive or unclear regulations.
The main general food legislation applying in Northern Ireland includes:
There are also specific regulations covering:
Under current arrangements, food products placed on the Northern Ireland market continue to follow EU food law. The Windsor Framework allows certain Great Britain standards to apply to qualifying retail goods moved to NI under the Northern Ireland Retail Movement Scheme.
Food law places clear responsibilities on food business operators, regardless of size or type of business. These duties are intended to ensure food is safe, accurately described and suitable for consumption at every stage of the food chain.
Under the Food Safety (Northern Ireland) Order, food businesses must make sure that:
Under the General Food Law Regulation, food businesses must:
If unsafe food has reached customers, businesses must tell them why the food is being withdrawn and, if needed, recall it to protect health. This usually happens when other steps, like withdrawal from sale, are not enough.
Food hygiene legislation affects all food businesses. Core EU food hygiene regulations cover:
Food businesses placing food materials into the animal feed chain play an important role in protecting animal health and food safety further along the supply chain. These businesses must:
Registration covers activities like manufacturing, storing, transporting or selling feed materials. Written procedures should be proportionate to the size and nature of the business, but must clearly show how feed safety risks are controlled and how problems would be identified and addressed. Learn more about feed safety laws.
How central government enforcement agencies work with local councils to enforce food laws and regulations.
Responsibility for enforcing food law in the UK is shared between central and local government agencies. The main central enforcement bodies are:
Most food law is enforced by local councils. The FSA oversees local council enforcement to make sure food law is applied consistently across the food chain.
In Northern Ireland, local councils enforce food law for businesses like cafes, restaurants, takeaways, food manufacturers and food shops. They also enforce food law in certain businesses that produce products of animal origin, such as fisheries businesses.
DAERA Agri-food Inspection Branch enforces food law for:
DAERA's Veterinary Public Health Unit enforces meat inspection in approved meat establishments.
The Framework Agreement outlines the remit of the Food Standards Agency to supervise and monitor local authority enforcement.
The Food Standards Agency (FSA) works with local council environmental health officers and the Department of Agriculture, Environment and Rural Affairs (DAERA) to ensure food and animal feed law is applied consistently across the food chain. This relationship is set out in the Framework Agreement.
The Framework Agreement allows the FSA to monitor and guide local council enforcement of food law. It provides for:
Local councils must follow the Food Law Code of Practice. In Northern Ireland, DAERA is responsible for enforcing Feed Law Enforcement guidance and official controls.
Local enforcement officers have wide powers to protect public health. These powers can be used to prevent risks from escalating and deal with serious breaches.
Local enforcement officers can:
Local authorities also investigate food complaints and can issue:
Most enforcement action begins with advice or improvement notices. Prosecution is generally reserved for serious breaches, repeated non-compliance or where there is a significant risk to public health. The courts can impose heavy penalties for not complying with food laws, including closing the business if conditions are particularly bad.
How codes of practice regulate the way local councils apply food law in Northern Ireland.
The Food Law Code of Practice for Northern Ireland sets out how local councils must enforce food law and how they should work with food business operators. Local councils must follow all relevant provisions of the code when carrying out enforcement activity.
The code is regularly reviewed and updated to:
Recent revisions of the code introduced a more risk-based approach, allowing councils to focus resources on food businesses that pose the greatest risk.
The Food Standards Agency (FSA) issues Food Law Practice Guidance to support enforcement officers. The guidance is not legally binding, but provides advice on:
An outline of the food hygiene regulations that apply to all food businesses throughout the whole food chain.
All food businesses must follow food hygiene rules. How these rules apply depends on the size, nature and activities of the business.
You must register any premises used for your food business with your local council. Some premises must also be approved, including those handling:
Register your food premises with your local council.
All food businesses, except primary producers, must have food safety procedures based on the HACCP principles.
HACCP focuses on identifying the ‘critical points’ where food safety risks (or hazards) occur and putting controls in place to prevent problems before they happen. These controls can vary depending on the size of the business and its activities, but you must be able to show how food safety is managed.
The Food Standards Agency (FSA) publishes guidance for caterers and retailers in Northern Ireland to help them implement food safety management procedures based on HACCP. Local council environmental health service can also provide advice.
Anyone who handles food must be supervised, instructed and/or trained in food hygiene to a level appropriate to their work. Training does not always require formal courses or qualifications. Food handlers can acquire the skills through on-the-job training, self-study or previous experience.
Microbiological criteria legislation sets legal limits for harmful bacteria (like Salmonella or Listeria) in specific foods. It applies to food businesses involved in producing and handling food, and can be used to verify food safety management procedures and assess the acceptability of food and processes in manufacturing, handling and distribution. Sampling and testing should be based on risk and reflect the nature of the business.
Northern Ireland food businesses must comply with Commission Regulation (EC) No 2073/2005, which sets legal limits for micro-organisms in food products. Under the Windsor Framework, EU food law remains fully applicable in Northern Ireland, meaning these standards apply even though they may differ from those in Great Britain.
A significant amendment will apply in Northern Ireland from 1 July 2026, under Commission Regulation (EU) 2024/2895, which will significantly tighten the food safety criteria for Listeria monocytogenes in ready-to-eat (RTE) foods throughout the shelf life of the product.
For detailed advice on your specific food category, you should contact your local council environmental health service.
How whistleblowers are protected from victimisation by their employer if they make a qualifying disclosure.
Whistleblowing allows workers to report wrongdoing in the public interest. The Public Interest Disclosure Act protects workers from unfair treatment or victimisation by their employer if they make a 'qualifying disclosure'.
A disclosure is protected if it relates to:
The worker must reasonably believe that this wrongdoing is happening now, happened before, or is likely to happen in the future. Read more on qualifying disclosures for whistleblowing.
Disclosures to the FSA are protected where the worker:
The FSA will make every effort to protect the whistleblower’s identity and make sure they don't face any retaliation for raising a valid food safety concern.
If you work in the food industry and you want to make a disclosure about food safety, you can:
The FSA's policy on whistleblowing explains how you will be protected from detrimental treatment or victimisation by your employer under the Public Interest Disclosures Act.
The whistleblowing charity Protect provides free confidential advice to workers who have concerns about wrongdoing in the workplace.
Types of food crime including theft, adulteration and document fraud and how to report a food crime confidentially.
Food crime is serious fraud that affects the safety or the authenticity of food, drink or animal feed. It ranges from individual acts of dishonesty to organised illegal activity by criminal networks. It can harm consumers, legitimate food businesses and the wider food industry.
The main types of food crime include:
Preventing food crime protects your customers, reputation and profits. Criminals target food businesses to adulterate products, fake labels or sell unsafe imports, which can lead to recalls, fines or closures.
Take these steps to help prevent food crime:
These measures can also help you demonstrate due diligence if issues arise.
The Food Standard Agency's National Food Crime Unit (NFCU) works to prevent, detect and investigate food crime across the UK. They work with food businesses to make operations hostile to criminals, helping them to identify risks and put safeguards in place. You can use their free self-assessment tool to check your vulnerability and build resilience to food crime.
You can report food crime by calling NFCU's Food Crime Confidential on Tel 0800 028 11 80. Alternatively, you can report a food crime online.
In Northern Ireland, you can report to the FSA by emailing fsa.incidentsni@food.gov.uk or calling Tel 028 9041 7700 and asking to speak with the Food Fraud Liaison Officer.
Where there is no deliberate dishonesty or intention to deceive, you should report food safety concerns to the relevant local council instead.
An overview of the laws, regulations, codes of practice and guidance for running a food business.
Food law is made up of legislation, codes of practice and guidance that regulate all stages of the food chain. These controls apply whether food is produced domestically or imported, and are designed to ensure consistency and safety from farm to fork.
Food regulation covers:
Understanding how these rules fit together helps businesses identify which requirements apply to their activities and where to seek further guidance.
The Food Standards Act gives the Food Standards Agency (FSA) its statutory functions and enforcement powers. The agency’s role is to protect public health and consumers' interests in relation to food. It also works to ensure that food regulation is applied consistently and proportionately, and that businesses are not burdened by excessive or unclear regulations.
The main general food legislation applying in Northern Ireland includes:
There are also specific regulations covering:
Under current arrangements, food products placed on the Northern Ireland market continue to follow EU food law. The Windsor Framework allows certain Great Britain standards to apply to qualifying retail goods moved to NI under the Northern Ireland Retail Movement Scheme.
Food law places clear responsibilities on food business operators, regardless of size or type of business. These duties are intended to ensure food is safe, accurately described and suitable for consumption at every stage of the food chain.
Under the Food Safety (Northern Ireland) Order, food businesses must make sure that:
Under the General Food Law Regulation, food businesses must:
If unsafe food has reached customers, businesses must tell them why the food is being withdrawn and, if needed, recall it to protect health. This usually happens when other steps, like withdrawal from sale, are not enough.
Food hygiene legislation affects all food businesses. Core EU food hygiene regulations cover:
Food businesses placing food materials into the animal feed chain play an important role in protecting animal health and food safety further along the supply chain. These businesses must:
Registration covers activities like manufacturing, storing, transporting or selling feed materials. Written procedures should be proportionate to the size and nature of the business, but must clearly show how feed safety risks are controlled and how problems would be identified and addressed. Learn more about feed safety laws.
How central government enforcement agencies work with local councils to enforce food laws and regulations.
Responsibility for enforcing food law in the UK is shared between central and local government agencies. The main central enforcement bodies are:
Most food law is enforced by local councils. The FSA oversees local council enforcement to make sure food law is applied consistently across the food chain.
In Northern Ireland, local councils enforce food law for businesses like cafes, restaurants, takeaways, food manufacturers and food shops. They also enforce food law in certain businesses that produce products of animal origin, such as fisheries businesses.
DAERA Agri-food Inspection Branch enforces food law for:
DAERA's Veterinary Public Health Unit enforces meat inspection in approved meat establishments.
The Framework Agreement outlines the remit of the Food Standards Agency to supervise and monitor local authority enforcement.
The Food Standards Agency (FSA) works with local council environmental health officers and the Department of Agriculture, Environment and Rural Affairs (DAERA) to ensure food and animal feed law is applied consistently across the food chain. This relationship is set out in the Framework Agreement.
The Framework Agreement allows the FSA to monitor and guide local council enforcement of food law. It provides for:
Local councils must follow the Food Law Code of Practice. In Northern Ireland, DAERA is responsible for enforcing Feed Law Enforcement guidance and official controls.
Local enforcement officers have wide powers to protect public health. These powers can be used to prevent risks from escalating and deal with serious breaches.
Local enforcement officers can:
Local authorities also investigate food complaints and can issue:
Most enforcement action begins with advice or improvement notices. Prosecution is generally reserved for serious breaches, repeated non-compliance or where there is a significant risk to public health. The courts can impose heavy penalties for not complying with food laws, including closing the business if conditions are particularly bad.
How codes of practice regulate the way local councils apply food law in Northern Ireland.
The Food Law Code of Practice for Northern Ireland sets out how local councils must enforce food law and how they should work with food business operators. Local councils must follow all relevant provisions of the code when carrying out enforcement activity.
The code is regularly reviewed and updated to:
Recent revisions of the code introduced a more risk-based approach, allowing councils to focus resources on food businesses that pose the greatest risk.
The Food Standards Agency (FSA) issues Food Law Practice Guidance to support enforcement officers. The guidance is not legally binding, but provides advice on:
An outline of the food hygiene regulations that apply to all food businesses throughout the whole food chain.
All food businesses must follow food hygiene rules. How these rules apply depends on the size, nature and activities of the business.
You must register any premises used for your food business with your local council. Some premises must also be approved, including those handling:
Register your food premises with your local council.
All food businesses, except primary producers, must have food safety procedures based on the HACCP principles.
HACCP focuses on identifying the ‘critical points’ where food safety risks (or hazards) occur and putting controls in place to prevent problems before they happen. These controls can vary depending on the size of the business and its activities, but you must be able to show how food safety is managed.
The Food Standards Agency (FSA) publishes guidance for caterers and retailers in Northern Ireland to help them implement food safety management procedures based on HACCP. Local council environmental health service can also provide advice.
Anyone who handles food must be supervised, instructed and/or trained in food hygiene to a level appropriate to their work. Training does not always require formal courses or qualifications. Food handlers can acquire the skills through on-the-job training, self-study or previous experience.
Microbiological criteria legislation sets legal limits for harmful bacteria (like Salmonella or Listeria) in specific foods. It applies to food businesses involved in producing and handling food, and can be used to verify food safety management procedures and assess the acceptability of food and processes in manufacturing, handling and distribution. Sampling and testing should be based on risk and reflect the nature of the business.
Northern Ireland food businesses must comply with Commission Regulation (EC) No 2073/2005, which sets legal limits for micro-organisms in food products. Under the Windsor Framework, EU food law remains fully applicable in Northern Ireland, meaning these standards apply even though they may differ from those in Great Britain.
A significant amendment will apply in Northern Ireland from 1 July 2026, under Commission Regulation (EU) 2024/2895, which will significantly tighten the food safety criteria for Listeria monocytogenes in ready-to-eat (RTE) foods throughout the shelf life of the product.
For detailed advice on your specific food category, you should contact your local council environmental health service.
How whistleblowers are protected from victimisation by their employer if they make a qualifying disclosure.
Whistleblowing allows workers to report wrongdoing in the public interest. The Public Interest Disclosure Act protects workers from unfair treatment or victimisation by their employer if they make a 'qualifying disclosure'.
A disclosure is protected if it relates to:
The worker must reasonably believe that this wrongdoing is happening now, happened before, or is likely to happen in the future. Read more on qualifying disclosures for whistleblowing.
Disclosures to the FSA are protected where the worker:
The FSA will make every effort to protect the whistleblower’s identity and make sure they don't face any retaliation for raising a valid food safety concern.
If you work in the food industry and you want to make a disclosure about food safety, you can:
The FSA's policy on whistleblowing explains how you will be protected from detrimental treatment or victimisation by your employer under the Public Interest Disclosures Act.
The whistleblowing charity Protect provides free confidential advice to workers who have concerns about wrongdoing in the workplace.
Types of food crime including theft, adulteration and document fraud and how to report a food crime confidentially.
Food crime is serious fraud that affects the safety or the authenticity of food, drink or animal feed. It ranges from individual acts of dishonesty to organised illegal activity by criminal networks. It can harm consumers, legitimate food businesses and the wider food industry.
The main types of food crime include:
Preventing food crime protects your customers, reputation and profits. Criminals target food businesses to adulterate products, fake labels or sell unsafe imports, which can lead to recalls, fines or closures.
Take these steps to help prevent food crime:
These measures can also help you demonstrate due diligence if issues arise.
The Food Standard Agency's National Food Crime Unit (NFCU) works to prevent, detect and investigate food crime across the UK. They work with food businesses to make operations hostile to criminals, helping them to identify risks and put safeguards in place. You can use their free self-assessment tool to check your vulnerability and build resilience to food crime.
You can report food crime by calling NFCU's Food Crime Confidential on Tel 0800 028 11 80. Alternatively, you can report a food crime online.
In Northern Ireland, you can report to the FSA by emailing fsa.incidentsni@food.gov.uk or calling Tel 028 9041 7700 and asking to speak with the Food Fraud Liaison Officer.
Where there is no deliberate dishonesty or intention to deceive, you should report food safety concerns to the relevant local council instead.
Measures you must take to make sure food produced by your business is safe to eat.
When you start a food business, you must register with the environmental health service at your local council at least 28 days before you start trading. Registration is free of charge.
Register your food business online.
Most types of food business will need to register, including:
When you register your business with your local council, they will advise you on safety requirements and inspections.
If you run a food business, it is your responsibility to ensure that your food is safe, ie not harmful to health or unfit to eat. You must ensure that you keep food preparation areas clean and handle food in a hygienic way.
Important food hygiene and safety considerations can be remembered as the 'four Cs':
Make sure that you keep surfaces and utensils that come into contact with food clean and disinfected where necessary. Ensure that staff wash their hands regularly.
Make sure that you serve foods hot and thoroughly cooked. You should not serve products such as sausages and burgers, and meats such as pork and chicken rare or pink in the middle; when pierced with a knife any juices should run clear, not bloody. As an alternative check, you can cook food to a safe core temperature, for example 75°C for 30 seconds or an equivalent time and temperature combination. Once cooked, you must keep the food covered and hot (above 63°C) to prevent the growth of food poisoning bacteria.
Do not put hot food directly into the fridge or freezer, let it cool first. Make sure that food cools within two hours of cooking and that refrigerators and freezers can store foods at the right temperatures.
Keep raw foods separate from cooked and ready to eat foods at all times. Use separate chopping boards and utensils for raw and ready to eat foods. Wash hands after handling raw foods and before touching other foods and utensils.
You are responsible for monitoring the hygiene and safety levels in your business, in areas including:
You should make sure that food handlers involved in your business receive training in food hygiene that is appropriate to their role. Training should cover areas such as:
The level of training needed will depend on the type of work being done. You should also train staff in food contamination accidents and incident reporting, and they should be ready to follow emergency procedures if needed.
The Food Standards Agency (FSA) provides fitness to work guidance to help managers and staff prevent the spread of infection. The guidance advises which illnesses and symptoms staff should report and explains what managers should do in response.
It is important to have suppliers that you can trust to handle food safely. You should find out if your suppliers:
Make sure they give you accurate product information and specifications, particularly about allergenic ingredients.
Under the Food Safety (Northern Ireland) Order 1991 and European regulations, you must make sure that you give customers accurate descriptions of your food. This includes menus, labelling and advertising. Information given to customers must not be misleading.
If you move pre‑packed retail food from Great Britain to Northern Ireland, there are special movement and labelling rules under the Windsor Framework and the Northern Ireland Retail Movement Scheme. Check the latest official guidance to see if these rules apply to your business.
Keeping accurate records will help you comply with your legal requirements. The level of record keeping required will depend on the nature and extent of your food business.
The FSA guides such as the Safe Catering and Safer Food, Better Business packs will help you meet your legal duties and your responsibilities in areas of food safety management procedures and food hygiene regulations.
Find out what action the food safety inspector can take when inspecting your food business.
Authorised officers from your local council will visit your premises to check that your business is complying with food law and that you are producing food that is safe to eat.
The frequency of inspection will depend on the level of risk, the type of business and its previous record. Some premises might be inspected at least every six months, others much less often.
Authorised officers usually do not make an appointment. They have the right to:
The inspection may take place in the following circumstances:
Authorised food safety officers must show identification when they arrive. They should always give you feedback on an inspection and you can ask them to explain any issues or actions they identify. The inspection must follow the framework agreement on local council food law enforcement as set out by the Food Standards Agency (FSA).
It must also follow the Food Law Code of Practice, which states that inspectors should:
Food inspectors should also distinguish between:
During the visit, the food inspector might take samples and photographs of food. They may inspect your records or remove suspect foods. Following their visit, they might write to you informally asking you to put right any problems they found.
Where the Food Hygiene Rating Scheme applies, the findings from the inspection will be used to decide your food hygiene rating.
What happens following a food safety inspection, including enforcement actions and notices.
Food safety officers can take enforcement action against your business to protect the public. The officer should confirm any action you need to take in a written letter. They must give you enough time to put actions into effect, unless there is an immediate risk to public health.
During an inspection of your business, an officer can also serve a legal notice.
Examples of notices you may receive during a food safety inspection include:
This sets out what you must do to comply with food hygiene law. You may receive this if your business is breaking the law, for example where there are ongoing cleaning or structural problems.
This sets out what you need to do to comply with food information law. You may receive this if your business is breaking the law, for example where allergen information is missing or incorrect.
This forbids you to use certain processes, premises or equipment and must be confirmed by a court. Once confirmed by the court, it becomes a HEP order.
This forbids the use of certain processes, premises or equipment. It can also impose conditions on how you carry out a process. It's similar to a HEP notice, but it does not need to be confirmed by a court.
It is a criminal offence not to comply with a notice once served.
In serious cases, inspectors can also recommend prosecution. If a prosecution is successful, the court may forbid you from using certain processes, premises or equipment. It could ban you from managing a food business, eg via a food business prohibition order. It could also lead to a fine or imprisonment.
Some formal notices can be appealed. The documents you receive should explain whether you can appeal and how to do it, and you can read more in the section on how to appeal against a decision.
What to do if a food safety officer takes action against your food business.
If a food safety officer finds problems with your food business, they will itemise the issues in writing to you. They will give you a reasonable amount of time to make changes unless there is an imminent risk to public health.
Once you comply with the changes, inform the food officer immediately. This helps to minimise disruption to your business and can support any request you make for a revisit or re-rating where the Food Hygiene Rating Scheme applies.
You should keep evidence of the action you have taken, such as photographs, invoices, updated procedures or training records, in case the officer asks to see it or you later request a re-rating.
If the officer has removed the food for analysis or examination, you should check with them for the results.
If you become aware of a food incident - for example, your food has become contaminated - you must immediately remove your food from sale or recall it from customers. You must also notify the authorities immediately.
How to appeal against action taken by food safety inspector against your food business.
If you disagree with a decision made by a food safety officer, you should first discuss this with the officer. If you are unable to resolve the issue with the person you have been dealing with, ask them for the name of their manager. You can then ask to speak with them, or write to them if you prefer, to see if you can resolve the issue.
If you still disagree after this process, you should use the local council's complaints procedure to escalate your problem. If this doesn't resolve the issue, you could approach your local councillor or contact the Northern Ireland Public Services Ombudsman.
You can appeal further if you are dealing with:
The documents you received with the notice should contain guidance on how to appeal, including how long you have to do it. You should check and keep to any appeal deadlines in those documents.
See The Food Hygiene Regulations (Northern Ireland) 2006 for details on the appeals.
Where food is found to be unfit for human consumption, the food will be seized and presented to a Justice of the Peace for condemnation. You have a right to claim compensation if the court decides that:
The Food Standards Agency provides detailed guidance on how to appeal against a decision made by a local authority after inspecting your business.
Orla Smyth, Owner of Belfast-based Kaffe O, explains how they approach food hygiene and safety to achieve a food hygiene rating of five.
Kaffe O is a Scandinavian-inspired café business with multiple sites in Belfast. They have achieved the highest possible food hygiene rating of five.
Owner Orla Smyth explains how they have created a culture of prioritising food hygiene and safety throughout the business. Orla describes the approach they take to food hygiene, including staff training, audits and checklists.
Christina McErlean, Food Safety Environmental Health Officer at Belfast City Council, outlines the food hygiene inspection process and the Food Hygiene Rating Scheme. Christina explains the three areas evaluated during an inspection and what happens following a council's assessment of a food business.
Measures you must take to make sure food produced by your business is safe to eat.
When you start a food business, you must register with the environmental health service at your local council at least 28 days before you start trading. Registration is free of charge.
Register your food business online.
Most types of food business will need to register, including:
When you register your business with your local council, they will advise you on safety requirements and inspections.
If you run a food business, it is your responsibility to ensure that your food is safe, ie not harmful to health or unfit to eat. You must ensure that you keep food preparation areas clean and handle food in a hygienic way.
Important food hygiene and safety considerations can be remembered as the 'four Cs':
Make sure that you keep surfaces and utensils that come into contact with food clean and disinfected where necessary. Ensure that staff wash their hands regularly.
Make sure that you serve foods hot and thoroughly cooked. You should not serve products such as sausages and burgers, and meats such as pork and chicken rare or pink in the middle; when pierced with a knife any juices should run clear, not bloody. As an alternative check, you can cook food to a safe core temperature, for example 75°C for 30 seconds or an equivalent time and temperature combination. Once cooked, you must keep the food covered and hot (above 63°C) to prevent the growth of food poisoning bacteria.
Do not put hot food directly into the fridge or freezer, let it cool first. Make sure that food cools within two hours of cooking and that refrigerators and freezers can store foods at the right temperatures.
Keep raw foods separate from cooked and ready to eat foods at all times. Use separate chopping boards and utensils for raw and ready to eat foods. Wash hands after handling raw foods and before touching other foods and utensils.
You are responsible for monitoring the hygiene and safety levels in your business, in areas including:
You should make sure that food handlers involved in your business receive training in food hygiene that is appropriate to their role. Training should cover areas such as:
The level of training needed will depend on the type of work being done. You should also train staff in food contamination accidents and incident reporting, and they should be ready to follow emergency procedures if needed.
The Food Standards Agency (FSA) provides fitness to work guidance to help managers and staff prevent the spread of infection. The guidance advises which illnesses and symptoms staff should report and explains what managers should do in response.
It is important to have suppliers that you can trust to handle food safely. You should find out if your suppliers:
Make sure they give you accurate product information and specifications, particularly about allergenic ingredients.
Under the Food Safety (Northern Ireland) Order 1991 and European regulations, you must make sure that you give customers accurate descriptions of your food. This includes menus, labelling and advertising. Information given to customers must not be misleading.
If you move pre‑packed retail food from Great Britain to Northern Ireland, there are special movement and labelling rules under the Windsor Framework and the Northern Ireland Retail Movement Scheme. Check the latest official guidance to see if these rules apply to your business.
Keeping accurate records will help you comply with your legal requirements. The level of record keeping required will depend on the nature and extent of your food business.
The FSA guides such as the Safe Catering and Safer Food, Better Business packs will help you meet your legal duties and your responsibilities in areas of food safety management procedures and food hygiene regulations.
Find out what action the food safety inspector can take when inspecting your food business.
Authorised officers from your local council will visit your premises to check that your business is complying with food law and that you are producing food that is safe to eat.
The frequency of inspection will depend on the level of risk, the type of business and its previous record. Some premises might be inspected at least every six months, others much less often.
Authorised officers usually do not make an appointment. They have the right to:
The inspection may take place in the following circumstances:
Authorised food safety officers must show identification when they arrive. They should always give you feedback on an inspection and you can ask them to explain any issues or actions they identify. The inspection must follow the framework agreement on local council food law enforcement as set out by the Food Standards Agency (FSA).
It must also follow the Food Law Code of Practice, which states that inspectors should:
Food inspectors should also distinguish between:
During the visit, the food inspector might take samples and photographs of food. They may inspect your records or remove suspect foods. Following their visit, they might write to you informally asking you to put right any problems they found.
Where the Food Hygiene Rating Scheme applies, the findings from the inspection will be used to decide your food hygiene rating.
What happens following a food safety inspection, including enforcement actions and notices.
Food safety officers can take enforcement action against your business to protect the public. The officer should confirm any action you need to take in a written letter. They must give you enough time to put actions into effect, unless there is an immediate risk to public health.
During an inspection of your business, an officer can also serve a legal notice.
Examples of notices you may receive during a food safety inspection include:
This sets out what you must do to comply with food hygiene law. You may receive this if your business is breaking the law, for example where there are ongoing cleaning or structural problems.
This sets out what you need to do to comply with food information law. You may receive this if your business is breaking the law, for example where allergen information is missing or incorrect.
This forbids you to use certain processes, premises or equipment and must be confirmed by a court. Once confirmed by the court, it becomes a HEP order.
This forbids the use of certain processes, premises or equipment. It can also impose conditions on how you carry out a process. It's similar to a HEP notice, but it does not need to be confirmed by a court.
It is a criminal offence not to comply with a notice once served.
In serious cases, inspectors can also recommend prosecution. If a prosecution is successful, the court may forbid you from using certain processes, premises or equipment. It could ban you from managing a food business, eg via a food business prohibition order. It could also lead to a fine or imprisonment.
Some formal notices can be appealed. The documents you receive should explain whether you can appeal and how to do it, and you can read more in the section on how to appeal against a decision.
What to do if a food safety officer takes action against your food business.
If a food safety officer finds problems with your food business, they will itemise the issues in writing to you. They will give you a reasonable amount of time to make changes unless there is an imminent risk to public health.
Once you comply with the changes, inform the food officer immediately. This helps to minimise disruption to your business and can support any request you make for a revisit or re-rating where the Food Hygiene Rating Scheme applies.
You should keep evidence of the action you have taken, such as photographs, invoices, updated procedures or training records, in case the officer asks to see it or you later request a re-rating.
If the officer has removed the food for analysis or examination, you should check with them for the results.
If you become aware of a food incident - for example, your food has become contaminated - you must immediately remove your food from sale or recall it from customers. You must also notify the authorities immediately.
How to appeal against action taken by food safety inspector against your food business.
If you disagree with a decision made by a food safety officer, you should first discuss this with the officer. If you are unable to resolve the issue with the person you have been dealing with, ask them for the name of their manager. You can then ask to speak with them, or write to them if you prefer, to see if you can resolve the issue.
If you still disagree after this process, you should use the local council's complaints procedure to escalate your problem. If this doesn't resolve the issue, you could approach your local councillor or contact the Northern Ireland Public Services Ombudsman.
You can appeal further if you are dealing with:
The documents you received with the notice should contain guidance on how to appeal, including how long you have to do it. You should check and keep to any appeal deadlines in those documents.
See The Food Hygiene Regulations (Northern Ireland) 2006 for details on the appeals.
Where food is found to be unfit for human consumption, the food will be seized and presented to a Justice of the Peace for condemnation. You have a right to claim compensation if the court decides that:
The Food Standards Agency provides detailed guidance on how to appeal against a decision made by a local authority after inspecting your business.
Orla Smyth, Owner of Belfast-based Kaffe O, explains how they approach food hygiene and safety to achieve a food hygiene rating of five.
Kaffe O is a Scandinavian-inspired café business with multiple sites in Belfast. They have achieved the highest possible food hygiene rating of five.
Owner Orla Smyth explains how they have created a culture of prioritising food hygiene and safety throughout the business. Orla describes the approach they take to food hygiene, including staff training, audits and checklists.
Christina McErlean, Food Safety Environmental Health Officer at Belfast City Council, outlines the food hygiene inspection process and the Food Hygiene Rating Scheme. Christina explains the three areas evaluated during an inspection and what happens following a council's assessment of a food business.
Measures you must take to make sure food produced by your business is safe to eat.
When you start a food business, you must register with the environmental health service at your local council at least 28 days before you start trading. Registration is free of charge.
Register your food business online.
Most types of food business will need to register, including:
When you register your business with your local council, they will advise you on safety requirements and inspections.
If you run a food business, it is your responsibility to ensure that your food is safe, ie not harmful to health or unfit to eat. You must ensure that you keep food preparation areas clean and handle food in a hygienic way.
Important food hygiene and safety considerations can be remembered as the 'four Cs':
Make sure that you keep surfaces and utensils that come into contact with food clean and disinfected where necessary. Ensure that staff wash their hands regularly.
Make sure that you serve foods hot and thoroughly cooked. You should not serve products such as sausages and burgers, and meats such as pork and chicken rare or pink in the middle; when pierced with a knife any juices should run clear, not bloody. As an alternative check, you can cook food to a safe core temperature, for example 75°C for 30 seconds or an equivalent time and temperature combination. Once cooked, you must keep the food covered and hot (above 63°C) to prevent the growth of food poisoning bacteria.
Do not put hot food directly into the fridge or freezer, let it cool first. Make sure that food cools within two hours of cooking and that refrigerators and freezers can store foods at the right temperatures.
Keep raw foods separate from cooked and ready to eat foods at all times. Use separate chopping boards and utensils for raw and ready to eat foods. Wash hands after handling raw foods and before touching other foods and utensils.
You are responsible for monitoring the hygiene and safety levels in your business, in areas including:
You should make sure that food handlers involved in your business receive training in food hygiene that is appropriate to their role. Training should cover areas such as:
The level of training needed will depend on the type of work being done. You should also train staff in food contamination accidents and incident reporting, and they should be ready to follow emergency procedures if needed.
The Food Standards Agency (FSA) provides fitness to work guidance to help managers and staff prevent the spread of infection. The guidance advises which illnesses and symptoms staff should report and explains what managers should do in response.
It is important to have suppliers that you can trust to handle food safely. You should find out if your suppliers:
Make sure they give you accurate product information and specifications, particularly about allergenic ingredients.
Under the Food Safety (Northern Ireland) Order 1991 and European regulations, you must make sure that you give customers accurate descriptions of your food. This includes menus, labelling and advertising. Information given to customers must not be misleading.
If you move pre‑packed retail food from Great Britain to Northern Ireland, there are special movement and labelling rules under the Windsor Framework and the Northern Ireland Retail Movement Scheme. Check the latest official guidance to see if these rules apply to your business.
Keeping accurate records will help you comply with your legal requirements. The level of record keeping required will depend on the nature and extent of your food business.
The FSA guides such as the Safe Catering and Safer Food, Better Business packs will help you meet your legal duties and your responsibilities in areas of food safety management procedures and food hygiene regulations.
Find out what action the food safety inspector can take when inspecting your food business.
Authorised officers from your local council will visit your premises to check that your business is complying with food law and that you are producing food that is safe to eat.
The frequency of inspection will depend on the level of risk, the type of business and its previous record. Some premises might be inspected at least every six months, others much less often.
Authorised officers usually do not make an appointment. They have the right to:
The inspection may take place in the following circumstances:
Authorised food safety officers must show identification when they arrive. They should always give you feedback on an inspection and you can ask them to explain any issues or actions they identify. The inspection must follow the framework agreement on local council food law enforcement as set out by the Food Standards Agency (FSA).
It must also follow the Food Law Code of Practice, which states that inspectors should:
Food inspectors should also distinguish between:
During the visit, the food inspector might take samples and photographs of food. They may inspect your records or remove suspect foods. Following their visit, they might write to you informally asking you to put right any problems they found.
Where the Food Hygiene Rating Scheme applies, the findings from the inspection will be used to decide your food hygiene rating.
What happens following a food safety inspection, including enforcement actions and notices.
Food safety officers can take enforcement action against your business to protect the public. The officer should confirm any action you need to take in a written letter. They must give you enough time to put actions into effect, unless there is an immediate risk to public health.
During an inspection of your business, an officer can also serve a legal notice.
Examples of notices you may receive during a food safety inspection include:
This sets out what you must do to comply with food hygiene law. You may receive this if your business is breaking the law, for example where there are ongoing cleaning or structural problems.
This sets out what you need to do to comply with food information law. You may receive this if your business is breaking the law, for example where allergen information is missing or incorrect.
This forbids you to use certain processes, premises or equipment and must be confirmed by a court. Once confirmed by the court, it becomes a HEP order.
This forbids the use of certain processes, premises or equipment. It can also impose conditions on how you carry out a process. It's similar to a HEP notice, but it does not need to be confirmed by a court.
It is a criminal offence not to comply with a notice once served.
In serious cases, inspectors can also recommend prosecution. If a prosecution is successful, the court may forbid you from using certain processes, premises or equipment. It could ban you from managing a food business, eg via a food business prohibition order. It could also lead to a fine or imprisonment.
Some formal notices can be appealed. The documents you receive should explain whether you can appeal and how to do it, and you can read more in the section on how to appeal against a decision.
What to do if a food safety officer takes action against your food business.
If a food safety officer finds problems with your food business, they will itemise the issues in writing to you. They will give you a reasonable amount of time to make changes unless there is an imminent risk to public health.
Once you comply with the changes, inform the food officer immediately. This helps to minimise disruption to your business and can support any request you make for a revisit or re-rating where the Food Hygiene Rating Scheme applies.
You should keep evidence of the action you have taken, such as photographs, invoices, updated procedures or training records, in case the officer asks to see it or you later request a re-rating.
If the officer has removed the food for analysis or examination, you should check with them for the results.
If you become aware of a food incident - for example, your food has become contaminated - you must immediately remove your food from sale or recall it from customers. You must also notify the authorities immediately.
How to appeal against action taken by food safety inspector against your food business.
If you disagree with a decision made by a food safety officer, you should first discuss this with the officer. If you are unable to resolve the issue with the person you have been dealing with, ask them for the name of their manager. You can then ask to speak with them, or write to them if you prefer, to see if you can resolve the issue.
If you still disagree after this process, you should use the local council's complaints procedure to escalate your problem. If this doesn't resolve the issue, you could approach your local councillor or contact the Northern Ireland Public Services Ombudsman.
You can appeal further if you are dealing with:
The documents you received with the notice should contain guidance on how to appeal, including how long you have to do it. You should check and keep to any appeal deadlines in those documents.
See The Food Hygiene Regulations (Northern Ireland) 2006 for details on the appeals.
Where food is found to be unfit for human consumption, the food will be seized and presented to a Justice of the Peace for condemnation. You have a right to claim compensation if the court decides that:
The Food Standards Agency provides detailed guidance on how to appeal against a decision made by a local authority after inspecting your business.
Orla Smyth, Owner of Belfast-based Kaffe O, explains how they approach food hygiene and safety to achieve a food hygiene rating of five.
Kaffe O is a Scandinavian-inspired café business with multiple sites in Belfast. They have achieved the highest possible food hygiene rating of five.
Owner Orla Smyth explains how they have created a culture of prioritising food hygiene and safety throughout the business. Orla describes the approach they take to food hygiene, including staff training, audits and checklists.
Christina McErlean, Food Safety Environmental Health Officer at Belfast City Council, outlines the food hygiene inspection process and the Food Hygiene Rating Scheme. Christina explains the three areas evaluated during an inspection and what happens following a council's assessment of a food business.