Contribute to communities where goods and services are produced
In this guide:
Benefits of ethical trading
How considering social, environmental and economic objectives can make you more competitive.
Implementing socially responsible policies is not just good for the environment and the wider community, it can benefit your business too.
What are the benefits of ethical trading?
By considering social and environmental objectives as well as your economic aims when trading overseas, you can:
-
build sales, as customers increasingly choose to base their purchasing decisions on more than strict financial factors
-
attract investment, as ethically motivated investors grow in number
-
maintain staff loyalty and motivation, by treating people fairly and offering them chances of development
-
enhance trust in your business, by fostering good relations and being transparent in your activities
-
boost revenue, by opening up your business to new ideas
-
save money, for example by implementing better waste-management procedures
All of the above will make your business more competitive and therefore more successful.
ActionsAlso on this siteContent category
Source URL
/content/benefits-ethical-trading
Links
-
How socially responsible is your business?
Audit business activities relating to the market, your workforce, the environment, the community and human rights
To promote your business as socially responsible, you need to chart your progress in implementing socially responsible activities and identify areas where further improvements can be made.
Social responsibility audit
First though, you need to assess how far your business goes beyond fulfilling its minimum legal obligations. This means carrying out a social responsibility audit in which you consider your business' impact on:
-
the market - for example, how you promote yourself, how and where you obtain supplies and how you sell your products or services
-
your workforce - the wages you pay, your employees' conditions and your equal opportunities policies
-
the environment - for example, your emission, waste and consumption strategies
-
the community - for example, whether you are a 'good neighbour' and what you put back into the community
-
human rights - such as taking into account not just your own direct relationships but also your suppliers' business relationships
The nine principles of the UN Global Compact, covering human rights, labour and the environment, also provide a template against which you can assess your business.
ActionsAlso on this siteContent category
Source URL
/content/how-socially-responsible-your-business
Links
-
Protecting the environment
Implement sustainable development policies to minimise your business' negative impact on the world around it.
All businesses have an impact on the world in which they operate - and sometimes this can be a damaging one. However, even the smallest of businesses can minimise its impact on the environment - and even help repair damage already done - by implementing sustainable development policies.
That means considering the social and economic wellbeing of current and future generations, both here and abroad, when making all kinds of business decisions. To start implementing such policies it can help if you first:
-
Assess your current environmental impact, here and overseas and consider how socially responsible is your business?
-
Appoint someone to champion and oversee sustainable development.
-
Make small, simple and manageable changes.
You could give close scrutiny to the following areas:
-
Your design processes - for example, could you replace toxic substances with less harmful ones? Are your products designed to be multifunctional or reusable?
-
Your energy consumption - for example, could you replace equipment with newer, more energy-efficient or less polluting models?
-
Your resources - are you using renewable or recyclable materials? Do you recycle your own waste?
-
Your environmental and health and safety training for employees.
ActionsAlso on this siteContent category
Source URL
/content/protecting-environment
Links
-
Ensure staff welfare in your supply chain
Trade ethically and take responsibility for the human rights of workers indirectly involved in your business.
Businesses are increasingly being required to look beyond their own direct relationships, such as those with their own employees, and to consider those further back in the supply chain. This is in direct proportion to the rise in investor and customer concern over worker and human rights.
It makes good business sense for you to ask pertinent questions about your overseas suppliers' labour practices. Such questions might include the following:
-
Is employment freely chosen and are workers free to organise themselves?
-
Is child labour used?
-
Are working conditions safe and working hours reasonable?
-
Are fair wages paid?
-
Is discrimination practised?
A written questionnaire can be a useful way of getting information about workplace conditions from your suppliers, though onsite visits - if practical - are the most reliable way of checking these conditions.
Although there are few legal requirements for you to take responsibility for the behaviour of your suppliers, it could bring you significant business benefits if you consider the ethical dimension of the supply chain.
Benefits to your business include the ability to:
-
promote your corporate social responsibility credentials
-
attract ethically motivated customers
-
attract ethically motivated investors
-
avoid harmful publicity linking you to your suppliers' practices
Membership of the ETI can also help you develop the skills and share the experiences of trading ethically.
Also on this siteContent category
Source URL
/content/ensure-staff-welfare-your-supply-chain
Links
-
Dealing in Fairtrade products
Use or sell Fairtrade products in business to promote sustainable development and corporate social responsibility.
One way in which your business can help ensure that producers' basic rights are respected and sustainable development is promoted is by dealing in Fairtrade products.
Fairtrade products are those which carry the Fairtrade label known as the Fairtrade mark. They will have been certified by the Fairtrade Labelling Organisation (FLO) as conforming to standards which improve the development of disadvantaged producers in developing countries.
There are two sets of standards. The first is designed to protect the rights of smallholders organised into co-operatives and the second applies to workers on plantations and in factories.
These standards cover a range of basic rights including wages, health and safety, trade union membership and housing. They also cover issues including environmental standards. For example, FLO certification ensures producers are not only fairly paid but also receive a premium to invest in community development.
Fairtrade products are mainly agricultural commodities, eg tea and sugar, though manufactured products including footballs, clothing and beauty products have now been certified.
It is estimated that UK sales of Fairtrade products reached almost £1.64 billion in 2016. Many large organisations have adopted the standards so they can benefit from the increased consumer awareness of and desire for Fairtrade products.
Fairtrade isn't only for large organisations. By dealing in Fairtrade products you can bring significant benefits to your business as well as helping ensure a fair deal for producers. Your business can also:
-
promote its corporate social responsibility credentials
-
attract ethically motivated customers
-
attract ethically motivated investors
Also on this siteContent category
Source URL
/content/dealing-fairtrade-products
Links
-
Contribute to communities where goods and services are produced
Businesses contribute to communities where goods and services are produced.
Businesses are increasingly discovering the benefits of supporting communities in which their goods and services are produced or in which they operate. These include:
- good PR from promoting their corporate social-responsibility credentials
- attracting ethically motivated customers and investors and loyal employees
Ways in which you can support communities overseas include:
-
linking up with charities working in the area
-
sponsoring specific workplace projects, such as factory training
-
sponsoring wider initiatives, such as village literacy projects
-
offering employment to disadvantaged groups
Business in the Community (BITC) has developed the CommunityMark standard to recognise the work that small and medium-sized enterprises do in the community, both here and abroad.
Also on this siteContent category
Source URL
/content/contribute-communities-where-goods-and-services-are-produced
Links
Avoid corruption and bribery overseas
Remain within the law and promote corporate social responsibility by trading honestly and transparently.
An essential element of corporate social responsibility is honest and transparent trading. Bribery and corruption create a disincentive to trade as well as uneven trading conditions that can damage economic systems and the individuals within them.
Under UK law, there is:
- a general offence of bribery, which is defined as giving someone a financial or other advantage to induce them to perform their functions or activities improperly, or to reward them for having already done so
- an offence of bribing a foreign public official in order to win business, keep business or gain a business advantage for the organisation
- an offence relating to failure by a business to prevent a person associated with it from committing the above offences on its behalf in order to win business, keep business or gain a business advantage for the organisation
You will have a statutory defence to the last of these offences if your business has adequate procedures in place to prevent bribery on your behalf.
As well as having adequate procedures in place:
- if you suspect a business of corruption, inform the local authorities
- ensure you keep accurate financial records so you can demonstrate that all transactions are completed fairly and legally
Read more information on UK bribery and corruption law.
Also on this siteContent category
Source URL
/content/avoid-corruption-and-bribery-overseas
Links
Avoid corruption and bribery overseas
In this guide:
Benefits of ethical trading
How considering social, environmental and economic objectives can make you more competitive.
Implementing socially responsible policies is not just good for the environment and the wider community, it can benefit your business too.
What are the benefits of ethical trading?
By considering social and environmental objectives as well as your economic aims when trading overseas, you can:
-
build sales, as customers increasingly choose to base their purchasing decisions on more than strict financial factors
-
attract investment, as ethically motivated investors grow in number
-
maintain staff loyalty and motivation, by treating people fairly and offering them chances of development
-
enhance trust in your business, by fostering good relations and being transparent in your activities
-
boost revenue, by opening up your business to new ideas
-
save money, for example by implementing better waste-management procedures
All of the above will make your business more competitive and therefore more successful.
ActionsAlso on this siteContent category
Source URL
/content/benefits-ethical-trading
Links
-
How socially responsible is your business?
Audit business activities relating to the market, your workforce, the environment, the community and human rights
To promote your business as socially responsible, you need to chart your progress in implementing socially responsible activities and identify areas where further improvements can be made.
Social responsibility audit
First though, you need to assess how far your business goes beyond fulfilling its minimum legal obligations. This means carrying out a social responsibility audit in which you consider your business' impact on:
-
the market - for example, how you promote yourself, how and where you obtain supplies and how you sell your products or services
-
your workforce - the wages you pay, your employees' conditions and your equal opportunities policies
-
the environment - for example, your emission, waste and consumption strategies
-
the community - for example, whether you are a 'good neighbour' and what you put back into the community
-
human rights - such as taking into account not just your own direct relationships but also your suppliers' business relationships
The nine principles of the UN Global Compact, covering human rights, labour and the environment, also provide a template against which you can assess your business.
ActionsAlso on this siteContent category
Source URL
/content/how-socially-responsible-your-business
Links
-
Protecting the environment
Implement sustainable development policies to minimise your business' negative impact on the world around it.
All businesses have an impact on the world in which they operate - and sometimes this can be a damaging one. However, even the smallest of businesses can minimise its impact on the environment - and even help repair damage already done - by implementing sustainable development policies.
That means considering the social and economic wellbeing of current and future generations, both here and abroad, when making all kinds of business decisions. To start implementing such policies it can help if you first:
-
Assess your current environmental impact, here and overseas and consider how socially responsible is your business?
-
Appoint someone to champion and oversee sustainable development.
-
Make small, simple and manageable changes.
You could give close scrutiny to the following areas:
-
Your design processes - for example, could you replace toxic substances with less harmful ones? Are your products designed to be multifunctional or reusable?
-
Your energy consumption - for example, could you replace equipment with newer, more energy-efficient or less polluting models?
-
Your resources - are you using renewable or recyclable materials? Do you recycle your own waste?
-
Your environmental and health and safety training for employees.
ActionsAlso on this siteContent category
Source URL
/content/protecting-environment
Links
-
Ensure staff welfare in your supply chain
Trade ethically and take responsibility for the human rights of workers indirectly involved in your business.
Businesses are increasingly being required to look beyond their own direct relationships, such as those with their own employees, and to consider those further back in the supply chain. This is in direct proportion to the rise in investor and customer concern over worker and human rights.
It makes good business sense for you to ask pertinent questions about your overseas suppliers' labour practices. Such questions might include the following:
-
Is employment freely chosen and are workers free to organise themselves?
-
Is child labour used?
-
Are working conditions safe and working hours reasonable?
-
Are fair wages paid?
-
Is discrimination practised?
A written questionnaire can be a useful way of getting information about workplace conditions from your suppliers, though onsite visits - if practical - are the most reliable way of checking these conditions.
Although there are few legal requirements for you to take responsibility for the behaviour of your suppliers, it could bring you significant business benefits if you consider the ethical dimension of the supply chain.
Benefits to your business include the ability to:
-
promote your corporate social responsibility credentials
-
attract ethically motivated customers
-
attract ethically motivated investors
-
avoid harmful publicity linking you to your suppliers' practices
Membership of the ETI can also help you develop the skills and share the experiences of trading ethically.
Also on this siteContent category
Source URL
/content/ensure-staff-welfare-your-supply-chain
Links
-
Dealing in Fairtrade products
Use or sell Fairtrade products in business to promote sustainable development and corporate social responsibility.
One way in which your business can help ensure that producers' basic rights are respected and sustainable development is promoted is by dealing in Fairtrade products.
Fairtrade products are those which carry the Fairtrade label known as the Fairtrade mark. They will have been certified by the Fairtrade Labelling Organisation (FLO) as conforming to standards which improve the development of disadvantaged producers in developing countries.
There are two sets of standards. The first is designed to protect the rights of smallholders organised into co-operatives and the second applies to workers on plantations and in factories.
These standards cover a range of basic rights including wages, health and safety, trade union membership and housing. They also cover issues including environmental standards. For example, FLO certification ensures producers are not only fairly paid but also receive a premium to invest in community development.
Fairtrade products are mainly agricultural commodities, eg tea and sugar, though manufactured products including footballs, clothing and beauty products have now been certified.
It is estimated that UK sales of Fairtrade products reached almost £1.64 billion in 2016. Many large organisations have adopted the standards so they can benefit from the increased consumer awareness of and desire for Fairtrade products.
Fairtrade isn't only for large organisations. By dealing in Fairtrade products you can bring significant benefits to your business as well as helping ensure a fair deal for producers. Your business can also:
-
promote its corporate social responsibility credentials
-
attract ethically motivated customers
-
attract ethically motivated investors
Also on this siteContent category
Source URL
/content/dealing-fairtrade-products
Links
-
Contribute to communities where goods and services are produced
Businesses contribute to communities where goods and services are produced.
Businesses are increasingly discovering the benefits of supporting communities in which their goods and services are produced or in which they operate. These include:
- good PR from promoting their corporate social-responsibility credentials
- attracting ethically motivated customers and investors and loyal employees
Ways in which you can support communities overseas include:
-
linking up with charities working in the area
-
sponsoring specific workplace projects, such as factory training
-
sponsoring wider initiatives, such as village literacy projects
-
offering employment to disadvantaged groups
Business in the Community (BITC) has developed the CommunityMark standard to recognise the work that small and medium-sized enterprises do in the community, both here and abroad.
Also on this siteContent category
Source URL
/content/contribute-communities-where-goods-and-services-are-produced
Links
Avoid corruption and bribery overseas
Remain within the law and promote corporate social responsibility by trading honestly and transparently.
An essential element of corporate social responsibility is honest and transparent trading. Bribery and corruption create a disincentive to trade as well as uneven trading conditions that can damage economic systems and the individuals within them.
Under UK law, there is:
- a general offence of bribery, which is defined as giving someone a financial or other advantage to induce them to perform their functions or activities improperly, or to reward them for having already done so
- an offence of bribing a foreign public official in order to win business, keep business or gain a business advantage for the organisation
- an offence relating to failure by a business to prevent a person associated with it from committing the above offences on its behalf in order to win business, keep business or gain a business advantage for the organisation
You will have a statutory defence to the last of these offences if your business has adequate procedures in place to prevent bribery on your behalf.
As well as having adequate procedures in place:
- if you suspect a business of corruption, inform the local authorities
- ensure you keep accurate financial records so you can demonstrate that all transactions are completed fairly and legally
Read more information on UK bribery and corruption law.
Also on this siteContent category
Source URL
/content/avoid-corruption-and-bribery-overseas
Links
Dealing in Fairtrade products
In this guide:
Benefits of ethical trading
How considering social, environmental and economic objectives can make you more competitive.
Implementing socially responsible policies is not just good for the environment and the wider community, it can benefit your business too.
What are the benefits of ethical trading?
By considering social and environmental objectives as well as your economic aims when trading overseas, you can:
-
build sales, as customers increasingly choose to base their purchasing decisions on more than strict financial factors
-
attract investment, as ethically motivated investors grow in number
-
maintain staff loyalty and motivation, by treating people fairly and offering them chances of development
-
enhance trust in your business, by fostering good relations and being transparent in your activities
-
boost revenue, by opening up your business to new ideas
-
save money, for example by implementing better waste-management procedures
All of the above will make your business more competitive and therefore more successful.
ActionsAlso on this siteContent category
Source URL
/content/benefits-ethical-trading
Links
-
How socially responsible is your business?
Audit business activities relating to the market, your workforce, the environment, the community and human rights
To promote your business as socially responsible, you need to chart your progress in implementing socially responsible activities and identify areas where further improvements can be made.
Social responsibility audit
First though, you need to assess how far your business goes beyond fulfilling its minimum legal obligations. This means carrying out a social responsibility audit in which you consider your business' impact on:
-
the market - for example, how you promote yourself, how and where you obtain supplies and how you sell your products or services
-
your workforce - the wages you pay, your employees' conditions and your equal opportunities policies
-
the environment - for example, your emission, waste and consumption strategies
-
the community - for example, whether you are a 'good neighbour' and what you put back into the community
-
human rights - such as taking into account not just your own direct relationships but also your suppliers' business relationships
The nine principles of the UN Global Compact, covering human rights, labour and the environment, also provide a template against which you can assess your business.
ActionsAlso on this siteContent category
Source URL
/content/how-socially-responsible-your-business
Links
-
Protecting the environment
Implement sustainable development policies to minimise your business' negative impact on the world around it.
All businesses have an impact on the world in which they operate - and sometimes this can be a damaging one. However, even the smallest of businesses can minimise its impact on the environment - and even help repair damage already done - by implementing sustainable development policies.
That means considering the social and economic wellbeing of current and future generations, both here and abroad, when making all kinds of business decisions. To start implementing such policies it can help if you first:
-
Assess your current environmental impact, here and overseas and consider how socially responsible is your business?
-
Appoint someone to champion and oversee sustainable development.
-
Make small, simple and manageable changes.
You could give close scrutiny to the following areas:
-
Your design processes - for example, could you replace toxic substances with less harmful ones? Are your products designed to be multifunctional or reusable?
-
Your energy consumption - for example, could you replace equipment with newer, more energy-efficient or less polluting models?
-
Your resources - are you using renewable or recyclable materials? Do you recycle your own waste?
-
Your environmental and health and safety training for employees.
ActionsAlso on this siteContent category
Source URL
/content/protecting-environment
Links
-
Ensure staff welfare in your supply chain
Trade ethically and take responsibility for the human rights of workers indirectly involved in your business.
Businesses are increasingly being required to look beyond their own direct relationships, such as those with their own employees, and to consider those further back in the supply chain. This is in direct proportion to the rise in investor and customer concern over worker and human rights.
It makes good business sense for you to ask pertinent questions about your overseas suppliers' labour practices. Such questions might include the following:
-
Is employment freely chosen and are workers free to organise themselves?
-
Is child labour used?
-
Are working conditions safe and working hours reasonable?
-
Are fair wages paid?
-
Is discrimination practised?
A written questionnaire can be a useful way of getting information about workplace conditions from your suppliers, though onsite visits - if practical - are the most reliable way of checking these conditions.
Although there are few legal requirements for you to take responsibility for the behaviour of your suppliers, it could bring you significant business benefits if you consider the ethical dimension of the supply chain.
Benefits to your business include the ability to:
-
promote your corporate social responsibility credentials
-
attract ethically motivated customers
-
attract ethically motivated investors
-
avoid harmful publicity linking you to your suppliers' practices
Membership of the ETI can also help you develop the skills and share the experiences of trading ethically.
Also on this siteContent category
Source URL
/content/ensure-staff-welfare-your-supply-chain
Links
-
Dealing in Fairtrade products
Use or sell Fairtrade products in business to promote sustainable development and corporate social responsibility.
One way in which your business can help ensure that producers' basic rights are respected and sustainable development is promoted is by dealing in Fairtrade products.
Fairtrade products are those which carry the Fairtrade label known as the Fairtrade mark. They will have been certified by the Fairtrade Labelling Organisation (FLO) as conforming to standards which improve the development of disadvantaged producers in developing countries.
There are two sets of standards. The first is designed to protect the rights of smallholders organised into co-operatives and the second applies to workers on plantations and in factories.
These standards cover a range of basic rights including wages, health and safety, trade union membership and housing. They also cover issues including environmental standards. For example, FLO certification ensures producers are not only fairly paid but also receive a premium to invest in community development.
Fairtrade products are mainly agricultural commodities, eg tea and sugar, though manufactured products including footballs, clothing and beauty products have now been certified.
It is estimated that UK sales of Fairtrade products reached almost £1.64 billion in 2016. Many large organisations have adopted the standards so they can benefit from the increased consumer awareness of and desire for Fairtrade products.
Fairtrade isn't only for large organisations. By dealing in Fairtrade products you can bring significant benefits to your business as well as helping ensure a fair deal for producers. Your business can also:
-
promote its corporate social responsibility credentials
-
attract ethically motivated customers
-
attract ethically motivated investors
Also on this siteContent category
Source URL
/content/dealing-fairtrade-products
Links
-
Contribute to communities where goods and services are produced
Businesses contribute to communities where goods and services are produced.
Businesses are increasingly discovering the benefits of supporting communities in which their goods and services are produced or in which they operate. These include:
- good PR from promoting their corporate social-responsibility credentials
- attracting ethically motivated customers and investors and loyal employees
Ways in which you can support communities overseas include:
-
linking up with charities working in the area
-
sponsoring specific workplace projects, such as factory training
-
sponsoring wider initiatives, such as village literacy projects
-
offering employment to disadvantaged groups
Business in the Community (BITC) has developed the CommunityMark standard to recognise the work that small and medium-sized enterprises do in the community, both here and abroad.
Also on this siteContent category
Source URL
/content/contribute-communities-where-goods-and-services-are-produced
Links
Avoid corruption and bribery overseas
Remain within the law and promote corporate social responsibility by trading honestly and transparently.
An essential element of corporate social responsibility is honest and transparent trading. Bribery and corruption create a disincentive to trade as well as uneven trading conditions that can damage economic systems and the individuals within them.
Under UK law, there is:
- a general offence of bribery, which is defined as giving someone a financial or other advantage to induce them to perform their functions or activities improperly, or to reward them for having already done so
- an offence of bribing a foreign public official in order to win business, keep business or gain a business advantage for the organisation
- an offence relating to failure by a business to prevent a person associated with it from committing the above offences on its behalf in order to win business, keep business or gain a business advantage for the organisation
You will have a statutory defence to the last of these offences if your business has adequate procedures in place to prevent bribery on your behalf.
As well as having adequate procedures in place:
- if you suspect a business of corruption, inform the local authorities
- ensure you keep accurate financial records so you can demonstrate that all transactions are completed fairly and legally
Read more information on UK bribery and corruption law.
Also on this siteContent category
Source URL
/content/avoid-corruption-and-bribery-overseas
Links
Agreements with overseas markets
Risks of exporting
Discover some of the risks involved when exporting.
Whenever you sell there are risks - your customer fails to pay, for example, or you get sued for harm caused by your product. But doing business with a customer in a different country, and perhaps using a different language and a different currency, can create extra risks and complications.
What risks are involved when exporting?
There are a number of potential risks when exporting including:
- Assessing the creditworthiness of your customer can be more difficult, while at the same time taking legal action to recover unpaid debts might be expensive or even impossible.
- Dealing with a different language, business culture and legal system can increase the risk of confusion and potential problems. Understanding the market is essential.
- Your customer's country can present risks. For example, the country might be economically weak, politically unstable or prone to natural disasters.
- Goods generally take longer to deliver overseas, adding an extra delay from when you incur costs such as raw materials to when the customer receives the goods and pays for them. This can increase your financial burden so it's important to check that you can afford to tie up working capital in exports. Read more about the basics of cashflow management.
- If you quote or sell in foreign currency, it's a good idea to protect yourself against the risk of changes in the exchange rate. Read more about foreign currency and exchange risks.
- You must register for Intrastat if, in any calendar year (from 1 January to 31 December), your business either: receives more than £500,000 worth of goods from the EU into Northern Ireland or moves more than £250,000 worth of goods to the EU from Northern Ireland. You do not need to use Intrastat for goods you move between Great Britain (England, Wales and Scotland) and the EU, or between Great Britain and Northern Ireland. Read our introduction to Intrastat.
- Companies overseas may try to copy your ideas or abuse your trade marks, and it can be difficult to protect and enforce your rights. Read more about intellectual property protection overseas.
- Managing international deliveries and payments can be more complex than when trading within the UK. You need to make sure that you have the right skills and resources.
- Your customer may be based in a country that imposes restrictions or limits on the type of goods you wish to export, which could cause delays or even prevent your dealings.
- If you are trading in a third country outside the European Union and there are trade barriers which make trading difficult, you can appeal using the Access2Markets portal. This is a single entry point where you can request clarification on third-country tariffs, import formalities, documentation and other measures. You can also make complaints if you think trade barriers are unrealistic or illegal or are imposed unfairly.
HelpAlso on this siteContent category
Source URL
/content/risks-exporting
Links
Minimise the risks of exporting
Research, insurance, foreign exchange cover and the right partners can all help reduce export risks.
Exporting can present risks and challenges for your business. You can't eliminate these risks altogether, but you can manage and minimise them.
How to minimise risk when exporting
The first step to minimising the risks of exporting is to conduct thorough market research. Market research helps you understand the risks of doing business in a particular country. You can then decide how you want to control those risks.
Researching export markets online is a useful start, this can help you to pull together valuable information which can be crucial to your export planning. Read country guides: exporting to the EU and country guides: exporting to GB and outside the EU.
You should also check whether the UK has any agreement with the country to help reduce export risks.
You are likely to want to visit the country to learn more. Support and subsidies may be available through events and visits arranged by Invest NI. Read more about building your knowledge of overseas markets and conducting in-market export research.
Working with the right partners can also help you reduce the risks as you can benefit from their expertise and contacts. For example, you might work with a reliable agent or sell through a local distributor.
Reducing financial risk when exporting
Before agreeing an export deal, you will want to assess the impact on your cashflow and make sure you have enough working capital.
You may want some kind of insurance cover. Read more about risk management and insurance services.
Read information about insurance for international trade.
If you are trading in a foreign currency, you also need to protect yourself against foreign exchange risk. The amount you receive (in pounds sterling) could be lower than you expect if the foreign currency falls. You can protect yourself using forward foreign exchange contracts and currency options. Read more about foreign currency and exchange risks.
UK Export Finance support
UK Export Finance, the UK's official export credit agency may be able to offer you an export insurance policy, export credit guarantee or other product if your export contract is for semi-capital or capital goods and related services to the value of at least £20,000. For non-capital goods, if you have been unable to arrange an export insurance policy through a commercial provider, you may be eligible for a UK Export Finance product. UK Export Finance's range of products and services include:
- insurance of UK exporters against non-payment of an export contract by overseas buyers
- the guarantee of bank loans to help overseas buyers finance purchase of goods and/or services from UK exporters
- sharing credit risks with banks in order to assist exporters in the raising of tender and contract bonds, in accessing pre- and post-shipment working capital finance and in securing confirmations of letters of credit
- insurance of UK investors in overseas markets against political risks
Read more about the financial support for exporting.
Note that the actual amount and terms of support available will depend on the risk involved.
HelpAlso on this siteContent category
Source URL
/content/minimise-risks-exporting
Links
Risk management and insurance services
Credit insurance options for exports.
There are several products and services available to businesses to reduce the risks of trading internationally. The type and level of insurance that will best suit the needs of your business will depend on a number of factors, such as the size and length of the contract and the amount of risk involved.
Partnership with a credit insurer
This is a tailored service, where the insurer identifies and assesses your business prospects and covers the risk on your exports.
Individual insurance policy per deal
This is a tailored policy and is ideal for one-off contracts that you would not need to insure regularly. There are many credit insurance companies that provide this service. UK Export Finance offers a range of products and services to complement commercial products and services and to support exporters who have not been able to raise finance commercially.
Managed credit insurance
This scheme provides a full research service, providing country information, verifying customer details and credit limits, debt collecting and management as well as making claims. It is the preferred service for new or smaller exporters looking to contract out the risk.
The British Chambers of Commerce and the Association of British Insurers all have lists with details of reputable companies.
Details of specialist advisers can be found on websites of organisations such as the British Insurance Brokers Association (BIBA).
UK Export Finance can advise companies seeking guidance on export finance and credit insurance matters.
Read more about insuring your business when trading abroad.
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Knowledge of overseas markets
Know your target export market and where to get help in penetrating it successfully.
Apart from your time commitment, you should expect to invest in at least two short visits to - and some market research about - the country you are investigating. Detailed research and site visits will incur early costs but will ensure that you are targeting the right country, and are a wise investment to save costly mistakes later on.
The following resources will aid your research of your potential overseas markets:
- The Department for Business and Trade can help you identify opportunities in overseas markets.
- Invest NI support for selling outside Northern Ireland
- Search for commercially available research from Market Research World
Read more about researching and entering overseas markets.
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Agreements with overseas markets
Investment promotion and protection agreements and explanation of "double taxation".
Investment promotion and protection agreements between the UK and other nations exist to protect investors with internationally recognised standards. These will minimise your exposure to financial and legal risk when exporting.
Read more about investment promotion and protection agreements.
Key elements of these agreements include:
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provisions for equal and non-discriminatory treatment of investors and their investments
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compensations for expropriation (seizing property)
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transfer of capital and returns
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access to independent settlement of disputes
Governments of most developed countries show their commitment to fair treatment for investors through their membership of the OECD, European Union and/or European Economic Area and therefore there is no need for an additional investment agreement.
Double taxation
Double taxation can occur when a foreign country taxes your business as well as being taxed in the UK on the same income.
Many countries have now reached double taxation agreements with the UK where they will only tax your income once.
Find out which countries have double taxation agreements with the UK.
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Manage the risks of exporting
Managing export risk in global markets - Biopanda
This case study supports the guidance above, showing how Biopanda began exporting, the key risks they encountered, and the practical steps they take to manage and minimise those risks effectively.
Biopanda exports to the UK and Ireland and sells to around 40 countries worldwide, including South East Asia, the Gulf Cooperation Council (GCC), West Asia, as well as markets across Europe, Africa and the Americas.
Philip McKee, Sales Manager at Biopanda, explains how the business identifies, prioritises and manages export risks as it grows internationally.
Identifying and prioritising risks
“When choosing new markets, we identify and rank the main risks in each target market. We carry out due diligence to ensure customers and distributors are suitable.”
“Biopanda puts a wide range of protective measures in place, including structured payment terms and well-developed distributor agreements. With support from Invest NI trade advisers, the business has also identified markets with fewer trade barriers.”
“As the business has expanded, we’ve refined our approach to evaluating export risk. Experience has given us greater insight into different markets, and we’ve become more selective about where we focus growth. At present, we do not prioritise markets with significant trade barriers.”
Market and customer risks
“Before agreeing terms with new overseas customers, distributors or partners, we assess their reliability and creditworthiness.”
“For example, we use a distributor questionnaire that looks at key factors such as company size, reliability and whether they’re a good fit for Biopanda. Secure payment terms help us minimise risk, while video calls and in market visits allow us to assess a customer’s potential.”
“Early conversations with customers about regulatory compliance, company scale, turnover and other key factors help us decide whether a business relationship is worth developing. Thorough due diligence is central to reducing risk.”
Financial and currency risks
“To manage exchange rate volatility and protect our margins, we trade in both GBP and USD. Our accounts team monitors currency movements closely, and by keeping account terms short, we reduce exposure and maintain a low level of financial risk.”
Operational and logistics risks
“Biopanda follows robust shipping and logistics procedures. We ensure all required shipping documentation is completed accurately, submitted to couriers, uploaded where necessary, and shared with importers. Our logistics team actively monitors each shipment and maintains regular communication with customers to resolve any issues during the import process.”
Legal, compliance and continuity risks
“Compliance is a major consideration when exporting. Our dedicated regulatory team works closely with distributors to provide all required documentation for product registration in each region.”
“Once certification of registration is supplied, we can focus on growing its presence in that market. However, regulatory barriers remain one of the main challenges when supplying in vitro test kits internationally.”
“If major disruption occurs in an export market, we work closely with regional partners to identify barriers affecting shipments or operations. In some cases, political instability has meant we’ve had to cease trading in certain regions.”
Strategy and process
“To ensure export risks are managed consistently across the business, Biopanda invests in internal training and robust processes.”
“We provide in house training for all staff and operate in line with our quality management system. This ensures everyone understands and follows the standard operating procedures that support the global export of our products.”
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Ensure staff welfare in your supply chain
In this guide:
Benefits of ethical trading
How considering social, environmental and economic objectives can make you more competitive.
Implementing socially responsible policies is not just good for the environment and the wider community, it can benefit your business too.
What are the benefits of ethical trading?
By considering social and environmental objectives as well as your economic aims when trading overseas, you can:
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build sales, as customers increasingly choose to base their purchasing decisions on more than strict financial factors
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attract investment, as ethically motivated investors grow in number
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maintain staff loyalty and motivation, by treating people fairly and offering them chances of development
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enhance trust in your business, by fostering good relations and being transparent in your activities
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boost revenue, by opening up your business to new ideas
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save money, for example by implementing better waste-management procedures
All of the above will make your business more competitive and therefore more successful.
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How socially responsible is your business?
Audit business activities relating to the market, your workforce, the environment, the community and human rights
To promote your business as socially responsible, you need to chart your progress in implementing socially responsible activities and identify areas where further improvements can be made.
Social responsibility audit
First though, you need to assess how far your business goes beyond fulfilling its minimum legal obligations. This means carrying out a social responsibility audit in which you consider your business' impact on:
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the market - for example, how you promote yourself, how and where you obtain supplies and how you sell your products or services
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your workforce - the wages you pay, your employees' conditions and your equal opportunities policies
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the environment - for example, your emission, waste and consumption strategies
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the community - for example, whether you are a 'good neighbour' and what you put back into the community
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human rights - such as taking into account not just your own direct relationships but also your suppliers' business relationships
The nine principles of the UN Global Compact, covering human rights, labour and the environment, also provide a template against which you can assess your business.
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Protecting the environment
Implement sustainable development policies to minimise your business' negative impact on the world around it.
All businesses have an impact on the world in which they operate - and sometimes this can be a damaging one. However, even the smallest of businesses can minimise its impact on the environment - and even help repair damage already done - by implementing sustainable development policies.
That means considering the social and economic wellbeing of current and future generations, both here and abroad, when making all kinds of business decisions. To start implementing such policies it can help if you first:
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Assess your current environmental impact, here and overseas and consider how socially responsible is your business?
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Appoint someone to champion and oversee sustainable development.
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Make small, simple and manageable changes.
You could give close scrutiny to the following areas:
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Your design processes - for example, could you replace toxic substances with less harmful ones? Are your products designed to be multifunctional or reusable?
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Your energy consumption - for example, could you replace equipment with newer, more energy-efficient or less polluting models?
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Your resources - are you using renewable or recyclable materials? Do you recycle your own waste?
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Your environmental and health and safety training for employees.
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Ensure staff welfare in your supply chain
Trade ethically and take responsibility for the human rights of workers indirectly involved in your business.
Businesses are increasingly being required to look beyond their own direct relationships, such as those with their own employees, and to consider those further back in the supply chain. This is in direct proportion to the rise in investor and customer concern over worker and human rights.
It makes good business sense for you to ask pertinent questions about your overseas suppliers' labour practices. Such questions might include the following:
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Is employment freely chosen and are workers free to organise themselves?
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Is child labour used?
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Are working conditions safe and working hours reasonable?
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Are fair wages paid?
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Is discrimination practised?
A written questionnaire can be a useful way of getting information about workplace conditions from your suppliers, though onsite visits - if practical - are the most reliable way of checking these conditions.
Although there are few legal requirements for you to take responsibility for the behaviour of your suppliers, it could bring you significant business benefits if you consider the ethical dimension of the supply chain.
Benefits to your business include the ability to:
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promote your corporate social responsibility credentials
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attract ethically motivated customers
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attract ethically motivated investors
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avoid harmful publicity linking you to your suppliers' practices
Membership of the ETI can also help you develop the skills and share the experiences of trading ethically.
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Dealing in Fairtrade products
Use or sell Fairtrade products in business to promote sustainable development and corporate social responsibility.
One way in which your business can help ensure that producers' basic rights are respected and sustainable development is promoted is by dealing in Fairtrade products.
Fairtrade products are those which carry the Fairtrade label known as the Fairtrade mark. They will have been certified by the Fairtrade Labelling Organisation (FLO) as conforming to standards which improve the development of disadvantaged producers in developing countries.
There are two sets of standards. The first is designed to protect the rights of smallholders organised into co-operatives and the second applies to workers on plantations and in factories.
These standards cover a range of basic rights including wages, health and safety, trade union membership and housing. They also cover issues including environmental standards. For example, FLO certification ensures producers are not only fairly paid but also receive a premium to invest in community development.
Fairtrade products are mainly agricultural commodities, eg tea and sugar, though manufactured products including footballs, clothing and beauty products have now been certified.
It is estimated that UK sales of Fairtrade products reached almost £1.64 billion in 2016. Many large organisations have adopted the standards so they can benefit from the increased consumer awareness of and desire for Fairtrade products.
Fairtrade isn't only for large organisations. By dealing in Fairtrade products you can bring significant benefits to your business as well as helping ensure a fair deal for producers. Your business can also:
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promote its corporate social responsibility credentials
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attract ethically motivated customers
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attract ethically motivated investors
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Contribute to communities where goods and services are produced
Businesses contribute to communities where goods and services are produced.
Businesses are increasingly discovering the benefits of supporting communities in which their goods and services are produced or in which they operate. These include:
- good PR from promoting their corporate social-responsibility credentials
- attracting ethically motivated customers and investors and loyal employees
Ways in which you can support communities overseas include:
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linking up with charities working in the area
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sponsoring specific workplace projects, such as factory training
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sponsoring wider initiatives, such as village literacy projects
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offering employment to disadvantaged groups
Business in the Community (BITC) has developed the CommunityMark standard to recognise the work that small and medium-sized enterprises do in the community, both here and abroad.
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Avoid corruption and bribery overseas
Remain within the law and promote corporate social responsibility by trading honestly and transparently.
An essential element of corporate social responsibility is honest and transparent trading. Bribery and corruption create a disincentive to trade as well as uneven trading conditions that can damage economic systems and the individuals within them.
Under UK law, there is:
- a general offence of bribery, which is defined as giving someone a financial or other advantage to induce them to perform their functions or activities improperly, or to reward them for having already done so
- an offence of bribing a foreign public official in order to win business, keep business or gain a business advantage for the organisation
- an offence relating to failure by a business to prevent a person associated with it from committing the above offences on its behalf in order to win business, keep business or gain a business advantage for the organisation
You will have a statutory defence to the last of these offences if your business has adequate procedures in place to prevent bribery on your behalf.
As well as having adequate procedures in place:
- if you suspect a business of corruption, inform the local authorities
- ensure you keep accurate financial records so you can demonstrate that all transactions are completed fairly and legally
Read more information on UK bribery and corruption law.
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