Measure performance and set targets

Introduction

Guidance

Monitoring and measuring business performance helps you understand how well your business is doing. It can help you find new market opportunities, cut costs, attract new customers, and stay competitive. To get these benefits, you need to track performance using the right metrics and set clear, realistic targets.

This guide explains the benefits of reviewing business performance and choosing the right key performance indicators (KPIs). It also shows you how to use KPIs to assess your performance and support better business decisions. By understanding which KPIs matter most to your business, you can improve efficiency and drive business growth.

You will also learn how to benchmark your business against competitors, your financial performance and set realistic performance targets. With these tools and strategies, you can keep your business on track and continuously improve your business performance.