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Set clear sales targets linked to incentives such as commissions and bonuses for your sales team, covering new sales, renewals, and converting lapsed customers.

How to manage and motivate your sales team with clear strategies, roles, and data-driven performance tracking.

How to create an induction process for new salespeople, including training tips, industry insights, and best practices for onboarding your sales team.

How to interview sales staff by spotting key qualities, checking achievements, and matching skills to your business needs.

Methods of recruiting sales staff including advertising, networking and using recruitment agencies.

How to create the right pay package for salespeople, balancing basic pay, commission, and non-financial incentives to attract, motivate, and retain them.

Assess your recruitment needs and don’t employ sales staff until you’re sure you need to – consider your current opportunities and resources.

Check what you need to do when exporting commercial goods from Northern Ireland in your accompanied baggage to outside the EU.

Find out how to get a legally binding decision on the commodity code to use when importing into or exporting from Northern Ireland or EU.

Follow practical outsourcing tips to reduce risk, improve performance and manage suppliers more effectively.

How to find the right outsourcing partner and choose a provider that can add value to your business.

Discover the benefits and risks of outsourcing - consider them carefully to assess the potential impact on your business.

Understand key outsourcing risks relating to costs, productivity, communication and culture, and plan effectively to avoid common pitfalls.

Use online outsourcing to reduce costs, improve efficiency and access flexible services to support your business.

Explore common types of outsourcing services and how disruptive technologies are transforming business outsourcing and efficiency.

Learn what outsourcing is, how it works, and the key benefits and risks to help you decide if it’s right for your business.

Understand when to limit business growth and adapt your strategy to maintain stability and long-term success.

Compare premises options for a growing business, and plan your move to minimise cost and disruption.