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Co-operatives are member-owned businesses run democratically to meet shared economic and social needs.

Community benefit societies explained, including registration costs, asset locks and applying for charitable status

Selling goods, services, or digital content off-premises requires you to give customers specific information before and after entering into a contract.

Rules for selling goods and services away from business premises

Consumer contract rules after agreement include providing written confirmation, delivering on time, fair deposits, and clear terms.

Get a pedlar’s certificate for door-to-door sales and include required business details on all documents to meet legal obligations.

Off-premises contracts may not carry cancellation rights for low-value sales, urgent repairs requested by the consumer, or personalised goods and services.

Ensure customers understand their cancellation rights before starting work during the cooling-off period.

Businesses must inform consumers of their right to cancel off-premises contracts and explain how to do so clearly.

Check when the customer agrees to decide if the contract is off-premises and what rules apply.

Consumer contracts rules for doorstep sales, including knowing when cancellation rights do not apply.

Doorstep sales conduct rules include respecting time, showing id, avoiding pressure and protecting vulnerable people.

No cold calling rules apply to doorstep sales; traders must not visit homes or zones that have been signed unless invited.

The specific consumer protection laws that apply if you sell goods, services, or digital content away from your usual business premises.

Practical guidance for employers to support employees who are struggling with infertility or going through fertility treatment.