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How to choose what open source software to use in your business and make sure that you get the most of it.

Common types of open source software and examples of applications for small business accounting, project management, etc.

What is open source software, how does it work and how is it different to proprietary, closed-source software.

How to run your small business with free open source software, and where to find the best open source business applications.

Understand the benefits and risks to your business of outsourcing your payroll to an accountant or a specialist payroll company.

How to choose a payroll software provider and understand the different factors, including electronic filing, operating costs and software updates.

Compare the pros and cons of computerised payroll over manual processing to help you decide which method is most suitable for your business.

Features and functionality to consider when choosing payroll software, including multi-user capability and reporting options.

Understand what payroll software can and can't do, its capabilities and inputs required for pay rates, deductions and hours worked.

Different types of computer payroll systems, including basic payroll packages and fully featured online or cloud-based payroll.

Not every business needs payroll software - here's how to determine if you need a computerised payroll package for your business.

Find out how payroll software systems can help you pay your employees accurately, on time and within law.

Key questions to ask potential suppliers when choosing a customer relationship management solution.

Six signs that will tell you if you need a customer relationship management system for your business.

Key benefits of customer relationship management systems that can help improve customer satisfaction, retention, acquisition and processes.

Understand the main types of CRM systems and find examples of outsourced, off-the-shelf and managed CRM software solutions.

Understand what a customer relationship management system is, how it works and how it can help you turn customer data into actionable insight.

Introduction to customer relationship management, the systems available, and how they can help you to improve sales and productivity.

Questions to ask potential IT training providers to make sure you choose the right training solution for your business.

Examine technical support options for your business and decide if in-house or third-party support is right for you.

How to carry out a training review to evaluate the effectiveness of training and its impact on staff capabilities.

Staff training can take many forms and follow many different methods - find the one that fits your business.

Find out about the benefits of IT training and its impact on productivity, efficiency and your business bottom line.

How to identify the type of IT skills your business needs and train your staff to use IT systems efficiently.

Difference between business broadband and home broadband, and advantages of using home broadband for your business.