Contractual clauses for international data transfer
Find out how to use standard data protection clauses and the new International Data Transfer Agreement (IDTA) and addendum, to lawfully and securely transfer personal data to 'third' countries
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Accountability under the UK GDPR
Accountability principle says organisations are responsible for, and must be able to demonstrate, compliance with the data protection laws.
Use FOI to your business advantage
Use Freedom of Information requests to find and access information held by public bodies that could benefit your business.
FOI exemptions: absolute and qualified
Overview of the Freedom of Information exemptions and the right of public bodies to withhold information from disclosure.
Mobile technology
Different types of mobile technologies and devices, and how these can help you to improve and transform your business.
10 cyber security tips to protect your business online
Follow simple steps to increase your business' cyber security and protect assets, resources and data from cyber attacks.
Comply with the Children's code to protect children's privacy online
Overview of the data protection code of practice for online services likely to be accessed by children.
UK General Data Protection Regulation (UK GDPR)
Overview of the UK GDPR, its principles, rules and requirements for the collection and processing of personal data.
Sample privacy notice
How to create a UK GDPR compliant privacy notice, what information you must include, and an example document you can use to create your own UK GDPR privacy notice.
IT skills: Qualifications and certifications
Upskill your staff with global and national IT certifications to boost digital skills and productivity in your business.
Different types of IT skills
Overview of the various IT skills required in business, including those for operating computer systems and IT infrastructure.
Closure of landlines and fixed telephone services
Prepare your business for the PSTN switch-off by January 2027, and upgrade legacy, analogue systems to digital solutions like VoIP.
7 essential technology upgrades for your business
Is your business technology out-of-date? Here's when to upgrade and what to invest in to help you grow your business.
Impact of cyber attack on your business
Understand the impact of cyber attacks on businesses and their finances, reputation and consumer confidence.
Measure and benchmark your website performance
How to monitor and benchmark the performance of your website and use this data to improve your customers' experience.
Payroll software security and data protection
Find out how to safeguard your data if you're using payroll software and what data protection means for payroll.
Sample telephone usage policy
How to write an acceptable telephone usage policy for your business to ensure that you include all the key terms.
Business websites: legal requirements
Understand the laws and regulations affecting websites, including those that require you to publish certain information on your business website.
Benefits of database development
Key benefits of database management systems, and the importance of developing a database for your business.
Potential drawbacks of CRM systems
Understand the potential challenges and risks of implementing customer relationship management systems, and how to avoid them.
Create your CRM strategy
Understand the importance of a customer relationship management (CRM) strategy and why you should create one for your business.
Software installation and maintenance
Common issues around installing, activating and upgrading business software, and the possible effects of hardware upgrades.
How to choose software for your business
Consider these steps before investing in software: assess needs, document processes, shortlist options, and ensure proper licensing.
Advantages and disadvantages of Software as a Service (SaaS)
Explore the pros and cons of Software as a Service (SaaS) to decide if cloud applications suit your business needs.
Types of business software
Discover the differences between bespoke and off-the-shelf business software, and what it means to buy or create your own applications.