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How a content management system can help in updating and publishing information on an intranet, extranet or website.

What are intranets and extranets, what benefits can they deliver to your business, and how best to implement them.

Understand how to identify and deal with data protection complaints under the Data (Use and Access) Act 2025.

How to prepare your organisation for receiving, investigating and responding to data protection complains.

Best practices for UK GDPR privacy notices: what to include, how to present, and when to provide for compliance.

How to handle subject access requests effectively and within the legal timeframe under the UK General Data Protection Regulation.

Introduction to the rights of individuals under the UK GDPR, and your duties and obligations in respect of them.

An overview of the six lawful bases for processing personal data under the UK GDPR, and how to rely on them in your business.

Key UK GDPR principles include lawfulness, fairness and transparency, purpose limitation, data minimisation, accuracy, storage limitation, security and accountability.

Overview of the UK GDPR, its principles, rules and requirements for the collection and processing of personal data.

Overview of the data protection code of practice for online services likely to be accessed by children.

A summary of changes to the UK's data protection and privacy legislation in the Data (Use and Access) Act.

What happens if someone makes a data protection complaint to the Information Commissioner's Office (ICO) about your business.

What to do after you finish a data protection complaint investigation, how to communicate the outcome and identify lessons learned.

You must acknowledge the receipt of complaint within 30 days, investigate without undue delay, keep the complainant informed, and record your actions.

Understand what counts as a data protection complaint - and what doesn't - under the Data (Use and Access) Act 2025.

Follow simple steps to increase your business' cyber security and protect assets, resources and data from cyber attacks.

Understand the impact of cyber attacks on your business and your finances, reputation and consumer confidence.

Introduction to Cyber Essentials, a UK certification scheme that helps businesses protect themselves against cyber threats.

How the Freedom of Information Act may affect your business if you provide goods and services to public bodies.

Step-by-step guidance on implementing a CMS for your business website - from planning and testing to training, launch and ongoing maintenance.

How to select the right content management system for your business - prioritise your needs, compare key factors and find trusted suppliers.

Checklist to help you decide if your business needs a CMS, with key requirements and features to consider before choosing one.

Key benefits of using a CMS to manage digital content in your business, and some challenges and problems that can come up.

Key features of content management systems (CMS) to help you create, manage and publish business content efficiently.