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Understand the importance of supplier quality management and learn best practices for monitoring and improving the quality of your supply chain.

Importance of service level agreements in supply chain management, key clauses and best practices.

How to manage supplier performance, and what evaluation criteria to use when conducting supplier performance reviews.

Practical tips to help you establish and maintain a good relationship with your suppliers.

Best practices to help you manage supplier quality and performance, create strong service level agreements, and end supplier relationships.

Key considerations around working with suppliers, including building and managing a successful relationship based on mutual gain.

What due diligence checks should you run on prospective suppliers before you enter into contract negotiations with them.

How to shortlist reliable suppliers and choose the right ones that could meet the needs of your business.

Advantages and disadvantages of single sourcing vs multiple sources of supply, and when two or more suppliers may be better than one.

Critical factors you should consider when searching for potential suppliers for your business – including whether to choose single or multiple sources of supply.

Critical factors to consider when choosing and evaluating suppliers for your business.

Introduction to the risk management process and the steps to help you identify, manage and minimise risk in your business

Find out if you need to meet a specific technical or management standard to sell your product in European markets

Find out how using standards can boost your business' efficiency, access to markets, compliance and competitiveness

Overview of the most popular technical and management standards, and how they show best business practice for business

Find out what a standard is, the types of standards that exist, and whether your business needs one

Introduction to the different technical, management and best practice standards, and their benefits to your business

What is risk protection insurance and how to insure your business against financial losses associated with business risks

Common strategies for treating the risks to your business are avoidance, acceptance, sharing, reduction and elimination

Reducing risk to business involves putting in place processes and methods to deal with the consequences of an adverse event

Risk evaluation helps you determine the importance of each risk to the business and decide whether to take action

Understand the sources of operational risk and how to minimise the impact of operational problems in your business

Understand the main types of financial risks to your business and find ways to mitigate and reduce them

How to identify and manage compliance and regulatory risks in your business

What is strategic risk management and how to identify and mitigate strategic risks in your business