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The importance of clearly defining all aspects of the mentoring relationship.

How to get the best from the mentoring relationship.

How formal or informal mentoring programmes work and an example structure for a mentoring programme.

How to establish an effective mentoring programme for your business.

Different delivery forms of mentoring including one-to-one, group, and remote mentoring.

How a successful mentoring programme can benefit the business, the mentor, and the individual being mentored.

The differences between coaching and mentoring, and how your business might benefit from one over the other.

Setting up a mentoring system can develop your employees' skills and bring benefits to your business.

How you can have your in-house training provision accredited to national standards.

How qualifications on the Qualifications and Credit Framework have been developed with input from employers.

How vocational qualifications can develop staff skills, leading to many benefits for your business.

How vocational qualifications can help you develop the skills your employees need to perform particular jobs or roles.

How to evaluate your staff incentive scheme and ensure it works effectively.

Steps employers can take to set up staff perks and incentive schemes.

How staff perks enhance the quality of working life and encourage employee loyalty.

Weigh up your options for introducing staff incentive schemes in your workplace.

Benefits of offering effective staff incentive schemes and perks for employers and employees.

Benefits of offering incentives, rewards, and perks to staff and the different ways employers can do this.

When you need to register with HM Revenue & Customs, how to do so, and when you don't need to register.

Involving trusted customers or suppliers as you define values can give you a valuable perspective.

How to use recruitment and management systems to communicate your business values.

How to help managers understand what your business values are, what they mean, and how to put them into practice.

How communicating your business values to employees can help them understand what is expected of them.

Company values sum up what your business stands for, what it strives to achieve, and how it does things.