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Overview of how using part-time employees could reduce your dependency on overtime.

Health and safety issues when managing overtime.

Advantages and disadvantages of using overtime such as a more flexible workforce.

Overtime payment rates, call-out payments, and employment contracts.

Legal issues involved in managing overtime.

Set up policies to deal with grievances fairly and sensitively and protect both the complainant and the alleged bully.

Consult staff and trade unions when creating procedures to deal with harassment and bullying.

A properly implemented bullying and harassment policy is essential to your business.

Look out for absenteeism or a change in behaviour if you suspect an employee is being bullied or harassed.

A business may be guilty of discrimination, breach of contract, or a criminal offence if an employee is bullied or harassed.

A look at the reasons why people bully and harass others in the workplace.

Offensive or insulting behaviour such as verbal abuse or public humiliation can make employees unhappy or fearful.

Avoid industrial tribunal or civil claims by preventing offensive or unfair behaviour in the workplace.

How employers can create a workplace that is inclusive to workers of all ages to give them a competitive advantage in recruitment and retention.

How employers can make efforts to retain staff to secure key skills and experience and how retraining older workers may be beneficial.

How employers can recruit fairly and avoid age discrimination when taking on new staff including older workers.

How employers can identify and address the challenges of an ageing workforce.

Key benefits that employing and retaining older workers can bring to businesses.

How employers can meet the legal rights of older workers including retirement age, age discrimination, and caring for dependants including grandchildren and parents.

How employers can embrace the benefits of employing older workers and meet their legal obligations and challenges of an ageing workforce.

Simple checklist to help employers identify and take action to reduce staff turnover rates.

How training and development help to retain staff and key skills by reducing rates of staff turnover.

How employers can take steps to reduce high staff turnover for new starts and longer-term employees.

Financial and other costs to your business when a large number of workers regularly leave your employment.

How to calculate, benchmark, and examine the causes and patterns of employee turnover.